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Orange is hiring an SME Sales
SME Sales - (2600004D)
The SME Sales will be responsible for ensuring the commercial development of its geographical area, managing direct sales activities, managing a portfolio of customers and producing reports related to its activity.
Main duties
Business development
Achieve the business objectives of its geographical sector, including GSM, Data Mobile, Orange Money, leased lines (Leased Line), call centers (CT), terminals (Devices), tailor-made offers and all B2B solutions;
Develop and implement a telephone and field prospecting schedule targeting the defined segments;
Offer customers voice and internet solutions tailored to their needs;
Accompany customers in the choice of their offers;
Develop new markets through the prospecting of new customers;
Recruit and develop direct sales partnerships across all channels in its geographic area.
Direct sales activities
Conduct regular visits to clients;
Maintain and update client records in its portfolio;
Ensure optimal coverage of the client portfolio according to the pace of visits defined;
Develop activities within the existing portfolio;
Conducting surveys by sector of activity.
Client Portfolio Management
Regularly analyze opportunities and correct identified gaps;
Dealing with customer complaints and disputes, in collaboration with the relevant departments;
Systematically and regularly monitor the progress of the client portfolio.
Reporting
Produce a daily, weekly and monthly report of its activity;
Analyze the results achieved and develop, if necessary, weekly or monthly action plans to close the gaps;
Introduce an analytical monthly reporting to its hierarchy.
Candidate profile
Education / Qualifications
Training: Commerce, Management or Marketing;
Level: minimum Bac + 3 in Management, Commerce or Marketing;
Languages: French and English;
Experience
Experience: at least 2 years in a predominantly commercial position, ideally within a medium or large company.
Job information
Location
Place of work: Site Liberté, Akwa, Boulevard de la Liberté, Douala 1864;
Domain: Customer;
Organization: Orange Cameroon;
Type of contract: Permanent.
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Bonjour, votre offre chez Orange correspond à mon profil commercial. Mon expérience inclut la gestion de portefeuilles clients et la négociation. Je suis particulièrement à l'aise avec les compétences demandées dans l'annonce, un levier clé pour atteindre vos objectifs. Motivé à contribuer à votre croissance, je serais ravi d'échanger.
Télécoms — Les opérateurs privilégient les candidats qui parlent business metrics : ARPU, churn rate, NPS. Quantifiez systématiquement l'impact commercial ou opérationnel de vos réalisations. Un réseau existant dans l'écosystème télécoms local est un avantage concurrentiel réel.
Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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•A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.
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