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Avis de recrutement : CONSEILLER COMMERCIAL SERVICE (H/F) Avis de recrutement : CONSEILLER COMMERCIAL SERVICE (H/F)
CDI12 days ago
Job Description
Douala
CDI
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Automatically translated from French. View the original offer
Sales Assistant (m/f) – Tractafric Motors Cameroon
As part of the development of its after-sales activities, Tractafric Motors Cameroon recruits a dynamic Commercial Service Advisor, organized and oriented towards customer satisfaction.
Key information
Location Douala Z.I Bassa Superior: Director Parts and Service / General Manager Type of contract: CDI Availability: Immediate
Main duties
Welcome, listen and advise customers on maintenance and repair services. Identify customer needs and propose appropriate technical and commercial solutions. Prepare estimates and explain the recommended work. Ensure the commercial acceptance of vehicles and follow-up of customer files. Coordinate exchanges between customers, the workshop and the spare parts store. Follow up on interventions and inform clients of the progress of work. Develop sales of complementary services and after-sales services. Carry out business relaunches and build customer loyalty. Ensure compliance with deadlines, commitments and internal procedures. Monitor business performance indicators and contribute to the achievement of objectives. Monitor customer satisfaction and deal with any complaints.
Candidate profile
Bac+2 minimum, training in business, management, automobile mechanics or automotive after-sales. Experience of 2 to 4 years minimum. Desired experience in a similar position or in the automotive customer relationship. Good knowledge of car maintenance and repair services. Excellent communication, negotiation and persuasion skills. Sense of service, listening and customer satisfaction. Good command of IT tools and commercial management software. Organization, rigor, responsiveness and team spirit. Ability to work with business objectives and manage multiple files simultaneously.
Education and experience
Level of experience: intermediate Years of experience: between 2 and 3 years Minimum level of education: Bac+2
Required documents
Letter of motivation Curriculum vitae (CV).
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Je constate que votre parcours correspond bien à ce que recherche TRACTAFRIC MOTORS CAMEROUN. Pour maximiser vos chances, mettez en avant comment vous avez concrètement répondu à les compétences demandées dans l'annonce dans vos précédentes fonctions. Un chiffre clé ou un résultat tangible, même simple, fera la différence.
Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.
Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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