Recruitment Notice: Recruitment Notice:

Marketing, Communication and Business Development Manager – BOOKetYaoundé)

BH2 Group, through its online store BOOKet, launches a call for applications for the recruitment of a Marketing, Communication and Business Development Manager. The mission is to support the launch and growth of BOOKet in the Cameroonian market.

Job overview

Under the supervision of the BOOKet Manager, the holder ensures the promotion of BOOKet on its digital channels and in its physical store, communication, the development of online and in-store sales, the operational coordination of the point of sale and customer relations. At start-up, these functions are grouped into the same position.

Key responsibilities

Participate in the development and implementation of BOOKet’s marketing and sales plan. Develop the visibility of the store and animate its social networks and other digital channels. Prepare or coordinate communication content: visuals, product sheets, catalogues and publications. Propose and implement advertising campaigns, promotions and commercial operations. Promote products and contribute to the development of online sales. Respond to customer requests, track orders and coordinate their processing with the logistics department. Manage complaints and contribute to customer satisfaction and loyalty. Monitor business results and produce periodic reports to management. Ensure the operational coordination of the physical shop: organization of the sales space, presentation of products, reception and quality of service. Ensure compliance with sales and in-store collection procedures, as well as the daily monitoring of cash transactions according to BH2 Group’s control rules. Coordinate the activities of those potentially assigned to the point of sale and transmit operational needs to the Directorate. Work with the procurement and logistics manager for restocking, inventory and stock consistency between the physical store and online sales.

Candidate profile

Bac level training +2 or Bac +3 in marketing, commerce, communication, business management or equivalent field. Desired experience of 2 to 3 years in marketing, sales, communication or customer relations. Experience in e-commerce or selling via social networks is an asset. Good command of social networks,

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