LE

CANA Rhema is looking for a Sales Manager

Le cabinet CANA Rhema recherche
📍 Douala 🇨🇲CDI🗓️ 1 day ago

Job Description

Douala
CDI

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Automatically translated from French. View the original offer

CANA Rhema is looking for a Sales Manager Join a recognized industrial company and participate in its growth. Following its acquisition by a new shareholder, the company begins a new phase of structuring, modernization and development. Implanted Douala, she designs and manufactures furniture on a complete industrial site including a design office, a manufacturing unit, a finishing section, a tapestry activity, a wrought iron workshop, an after-sales service and a showroom. As part of the strengthening of its commercial function, the company recruits a Sales Manager. Its mission will be to develop sales, conquer new markets and professionalize the commercial approach. Main duty Propose to the Management the commercial strategy of the company and manage its implementation after validation. You will be responsible for structuring the sales function and developing a profitable and sustainable turnover with individuals and professionals, while ensuring the consistency of commitments made with customers in terms of production capacity, deadlines, quality and expected margins.

Responsibilities

Business strategy Analyze the market, competition and customer expectations; Propose the business strategy, annual action plan and sales objectives; Define the policy of prices, discounts and payment terms, then ensure its application; Identify priority segments, including individuals, businesses, hospitality, government, real estate developers, architects and decorators. Business development Prospecting and conquering new clients, especially key accounts and development projects; Respond to public and private tenders; Negotiate and conclude important contracts within the limits of the delegations granted; Develop a network of prescribers, including architects, interior designers and project owners; Retain existing customers and develop additional sales. Management of the sales team Participate in the recruitment of sales reps and advisors;

Education / Qualifications

Ensure their integration and training; Set individual and collective goals, then track results; Facilitate business meetings and accompany sales representatives in the field. Showroom and customer relationship Guarantee a welcome and quality advice to the showroom; Organize the presentation of products and promotional actions; Manage the commercial processing of complaints until they are resolved; Measure and improve customer satisfaction. Coordination with production Validate custom quotes, including their feasibility, costs and deadlines, with the design office and the Operations Manager before any customer engagement; Transmit complete and reliable orders to production; Organize customer information on order progress, delivery and installation; Track customer satisfaction until the final reception. Performance and recovery Set up and monitor business dashboards; Establish monthly and quarterly sales forecasts; Track down payments and payment deadlines with accounting, and contribute to recovery; Present regular commercial reporting to the Management. Marketing and branding Propose marketing actions and their budget, including catalogs, social networks, fairs, fairs and events; Raise the needs of customers in order to evolve the product offer; Ensure a consistent brand image across all channels. Structuring the commercial function Formalize the commercial process, from prospecting to after-sales follow-up; Structuring and making the customer and prospect base more reliable in CRM; Harmonize business tools, including requirements qualification, quotes, business tracking and order files; Implement common portfolio monitoring, forecasting and reporting practices.

Candidate profile

You are a results-oriented, field sales manager capable of both conquering new markets and structuring a team. Education and experience Diploma of Bac+3 minimum in Commerce, Marketing or Management; A technical training in Industrial Engineering, Wood or Interior Architecture, supplemented by commercial experience, is an asset;

Experience

At least 6 years of sales experience, including at least 3 years in sales team management; Successful experience in B2B sales, key accounts and tenders; Experience in structuring or developing a business function, ideally within a company in transformation; Experience in furnishing, interior design, building materials, construction or the sale of custom products is a plus; An active professional network with targeted segments is an asset. Technical skills Complex sales and negotiation techniques; Development of quotes and margin calculation; Editing responses to calls for tenders; Piloting by indicators and dashboards; Mastering Excel and a CRM tool; Concepts of reading plans and understanding manufacturing constraints. Personal qualities Results orientation and taste of the challenge; Leadership and ability to motivate a team; Relationship skills and a sense of customer service; Rigor, organization and fulfilment of commitments; Team spirit, especially with production; Ability to adapt in a company in transformation. Languages Mandatory current French; Professional English appreciated. What the company offers A remuneration composed of an attractive fixed and a variable share related to the achievement of objectives;

Main duties

A telephone and means of travel adapted to the missions; A strategic position, as close as possible to the leader, with a direct impact on the growth of the company; A perspective of evolution towards the Sales Department, according to the results obtained.

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Your safety comes first — read before you go

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