OR
Orange recrute un(e) Ingénieur Pilote de Service Support Applications
RÉCENTCDI1 day ago
Job Description
Douala
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
Participate in the support chain to monitor equipment, applications and services, diagnose and treat complex events: incident management, troubleshooting and fault management.
- Provide level 1 and 2 support for containerized and/or legacy tools and applications.
- Ensure the interface with Level 3 media.
- Produce the associated reporting.
Other information
Perform operations (setting, maintenance, configuration), alone or in collaboration with other teams.
- Ensure the availability and proper functioning of business tools and applications for internal use (Intranet, GESOM, SIT, SharePoint, Simplegate, SGP, DocuSign, L2Manager...).
- Manage identities and access in accordance with internal requirements (QACIR and ITNsec). Analyze the quality of service, suggest and/or carry out corrective and preventive improvement actions.
- Implement preventive and curative maintenance to ensure the availability and proper functioning of tools and applications.
- Extract and communicate data on tools and applications during reviews. Ensure the operational capacity of new solutions and manage the expanded management process of interventions in one or more technically controlled areas.
- Participate in projects around Corporate IS, from the design and production phases to the efficient transfer in operation of new applications.
- Control the production of new versions of containerized applications.
Candidate profile
Education / Qualifications
Typical training: Computer Engineering Engineer, Application Development Option, Bac+4 or 5.
Experience
Minimum experience: 1 to 2 years of experience in a similar position.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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