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Head of Transit & Customs Department

Orange Cameroun
📍 Douala 🇨🇲Freelance🗓️ 4 days ago

Job Description

Douala
Freelance

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Main duties

MAIN TASKS AND ACTIVITIES

Implement the Group’s Supply Chain strategy defined by the Supply Chain Center of Excellence within Orange Cameroon. Managing end-to-end transit and customs clearance operations:

  • Plan and coordinate import and export operations.
  • Supervise customs clearance formalities until the goods are made available at the Orange store.
  • Follow the processing of files (order, shipment, arrival, collection, delivery).
  • Arrange priorities according to business issues (emergency, network criticality, commercial availability). Ensure customs and documentary regulatory compliance:
  • Ensure the conformity of customs declarations (tariff type, origin, value, regimes).
  • Control document quality (invoices, BL/AWB, certificates, exemptions, authorizations).
  • Ensure the application of internal procedures and regulations in force.
  • Prepare and secure files in case of control, litigation or audit.
  • Establish an efficient system for archiving customs and related records.
  • Conduct regulatory monitoring and ensure compliance with the new regulations. Oversee the operational relationship with the customs administration and external partners:
  • Maintain a proactive and professional relationship with the customs administration.
  • Coordinate interactions with freight forwarders (DACs), carriers, insurers, port authorities and logistics platforms.
  • Ensure the proper execution of contractual commitments of service providers.
  • Manage operational incidents and external escalations. Manage the performance, budget and risks of the Transit & Customs perimeter:
  • Define and track key KPIs: average clearance time, compliance rate, average cost per case, litigation rate.
  • Produce periodic reports for management.
  • Contribute to the budget construction and monitoring of departmental expenses.
  • Implement the customs and operational risk control system.
  • Propose and implement cost reduction strategies. Ensure cost control and overall department performance:
  • Monitor the department’s budget and optimize costs related to transit and customs operations.
  • Analyze transit times, traceability and associated costs (duties and taxes, demurrage, shopping, fees).
  • Set up optimization plans (documentary anticipation, choice of plans, process improvement).
  • Reduce customs clearance times and minimize costs.
  • Propose levers for continuous improvement and digitalization. Manager, structure and develop the Transit & Customs team:
  • Organize the activity, distribute the load and set individual and collective goals.
  • Develop the team’s customs technical skills.
  • Animate piloting and problem-solving rituals.
  • Create a culture of compliance, performance and cross-functional collaboration.

Candidate profile

Education / Qualifications

Standard training: minimum Bac+5 in Supply Chain, Logistics, International Trade, Customs Law or equivalent, with certification or accreditation.

Experience

Minimum experience: 5 years in a similar position and 4 years of team management experience.

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Your safety comes first — read before you go

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