IH

Operator NOC (network supervision 24/7) – IHS Towers

IHS Towers
📍 Douala 🇨🇲Freelance🗓️ 10 days ago

Job Description

Douala
Freelance

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

IHS Towers, a telecommunications infrastructure operator, is recruiting a NOC Operator to DoualaTeam Leader NOC (back-office). 24/7 supervision of the sites during shift hours.

Main duties

Other information

  • Properly diagnose and escalate electrical power failures; inform field supervisors and maintenance providers and track corrective actions until resolved.
  • Monitor overall network efficiency with remote monitoring tools to reduce downtime; scale up SLA on time.
  • Create, update and close incident tickets; pass the tickets to field support engineers and restart.
  • Write hourly or daily fault reports (Word, Excel); control access to sites, refuelling and maintenance.
  • Communicate with the manager, field engineers and customers within SLA deadlines.

Candidate profile

  • Bachelor in Electrical/Electronics, Computer Engineering, Telecom or Computer Science

Experience

  • 1 to 2 years of experience in a similar position
  • Mastery of Word, Excel, PowerPoint, Outlook, Visio
  • Written and oral communication, customer service, proactivity
  • Availability for shift work

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Expert Application Advice

Fort de mon expérience en WASH, j'ai mené des projets avec un impact mesurable, y compris sur Excel. Je serais ravi de mettre mes compétences au service de IHS Towers pour relever vos défis terrain avec pragmatisme et rigueur.

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

Portfolio terrain — Listez les points d'eau construits/réhabilités, les formations hygiène animées, les outils de monitoring utilisés (KOBO, ODK). Un résumé d'une page de votre dernier projet WASH joint à votre dossier fait systématiquement la différence.

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Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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