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A reference institution in Abidjan recruits a Spa Manager to manage his wellness area, supervise the team and guarantee a high-end customer experience. Attached to the management, you direct the spa activity, guarantee a high-end customer experience and ensure the profitability of the service.
Main duties
Define and track revenue targets, budget and margins
Develop care map, rates and offers (packages, promotions)
Recruit, train, evaluate and plan the work of the team (therapists, beauticians, reception)
Welcoming clients, personalizing care advice and handling complaints
Ensure the hygiene, safety and cleanliness of spaces (cabins, hammam, sauna, changing rooms)
Manage inventory, supplier orders and equipment maintenance
Promote the spa to guests of the establishment and externally
Produce activity reports to management
Candidate profile
Education / Qualifications
Bac Training+2/3 in hotel, management or spa aesthetics
3 to 5 years of experience, including 1 to 2 years in coaching in a spa, hotel or high-end wellness center
Mastery of care protocols and budget management
Leadership, service, rigor, business sense and discretion
Common French; English appreciated
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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