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The Room Division Manager is responsible for overseeing all services related to the reception, reception and maintenance of rooms. It guarantees the overall quality of the client’s stay and ensures effective coordination of the different teams in the department.
Main duties
Oversee all activities of the Reception and Floors (Housekeeping)
Guarantee the quality of reception, customer service, as well as cleanliness, comfort and compliance with hotel standards
Define, implement and enforce hotel service standards
Manage customer complaints and ensure rigorous follow-up to guarantee their satisfaction
Follow the department’s performance indicators (occupancy rate, RevPAR, customer satisfaction, etc.)
Develop, monitor and optimize the schedules and budgets of the Accommodation Department
Manage inventory and purchases related to hosting operations
Supervise, coordinate teams (Reception & Booking, Housekeeping, Maintenance) and ensure their skills and versatility.
Other information
Coordinate actions with other hotel departments (F&B, Maintenance, Commercial, etc.)
Contribute to the operational and commercial strategy of the institution in order to optimize the overall performance
Candidate profile
Education / Qualifications
Higher education in hospitality, tourism or management
Experience
Proven experience in a similar position or hotel management
Strong operational skills and management of the Chambers Division
Proven leadership and developed managerial capabilities
Sharp sense of detail and quality requirement
Good command of hotel management tools (FIDELIO)
Required skills
Excellent relationship and business skills
Bilingual French/English
High availability
LE LOUVRE HOTEL & SPA recruits: ROOM DIVISION MANAGER (RESPONSIBLE ACCOMMODATION), Permanent, in Antaninarenina, Antananarivo, Madagascar.
Duties
Supervise all activities of the Reception and Floors (Housekeeping) Guarantee the quality of reception, customer service, as well as cleanliness, comfort and compliance of rooms with the standards of the establishment
Define, implement and enforce hotel service standards Manage customer complaints and ensure rigorous follow-up in order to guarantee their satisfaction Follow the performance indicators of the department (occupation rate, RevPAR, customer satisfaction, etc.) Develop, monitor and optimize the schedules as well as budgets of the Accommodation Department Manage inventory and purchases related to hosting operations Supervise, coordinate teams (Reception & Booking, Housekeeping, Maintenance) Coordinate actions with other departments of the hotel (F&B, Maintenance, Commercial, etc.) Contribute to the operational and commercial strategy of the establishment in order to optimize the overall performance
Candidate profile
Advanced training in hospitality, tourism or management Proven experience in a similar position or in hotel management Strong operational skills and management of the room division Demonstrated leadership and developed managerial abilities Sharpness of detail and quality requirement Good mastery of hotel management tools (FIDELIO) Excellent interpersonal and commercial skills Bilingual French / English High availability
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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Le Room Division Manager est chargé de superviser l’ensemble des services liés à l’accueil, à la réception et à l’entretien des chambres. Il garantit la qualité globale du séjour client et assure la coordination efficace des différentes équipes du département. 📋 Missions principales Piloter les opérations des services
Garant(e) de la qualité d accueil et de la performance opérationnelle du Front Office, vous organisez, coordonnez et supervisez l ensemble des activités de la réception, tout en manageant vos équipes au quotidien 📋 Missions principales Superviser les opérations quotidiennes : check in/check out, facturation, encaissem
Protégez les revenus d’un acteur de la finance digitale contre les pertes et la fraude. Pourquoi ce poste existe. Sans lui, les anomalies passent inaperçues et les fuites de revenu s’installent. Vous mettez à jour les contrôles et les procédures, et vous produisez les rapports clés qui permettent de détecter, prévenir
Organiser les équipes de réception, étages et lingerie selon l’occupation. Contrôler la propreté, la disponibilité des chambres et la gestion du linge. Superviser les arrivées, départs, demandes et réclamations clients. Coordonner les besoins de maintenance signalés dans les chambres