TH

Customer Service & Communications Manager

The Business Executive
📍 AccraCDI🗓️ 16 days ago

Job Description

Accra
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

The Business Executive is looking for a Customer Service & Communications Manager to join its team in Accra. This full-time role is based in the Accra & Tema Region and falls within the entertainment, events, and sport sector.

As the Customer Service & Communications Manager, you will manage communication between the company and its stakeholders, including nominees, partners, sponsors, and the public. You will play a key role in marketing, content development, and research that support the award scheme's visibility and credibility.

Key Responsibilities:

Customer Service: Handle inquiries from participants, partners, and the public. Manage digital communication (emails, calls, and social media). Build and maintain relationships with award nominees and honorees.

Marketing & Good Communication Skills: Develop and execute marketing campaigns for award programs. Create compelling written and visual content for online platforms. Support branding, media partnerships, and press releases. Manage website updates.

Requirements:

Bachelor's degree in Communication, Marketing, Public Relations, International Relations, or a related field. Excellent writing, editing, and presentation skills. Strong research and analytical skills. Experience in event coordination or stakeholder relations is an asset. Familiarity with social media management and digital marketing tools. Ability to work independently and manage multiple priorities. Diplomatic and culturally sensitive communication style.

Mid-level position with at least 3 years of experience. English language required. Working hours are full-time from 8 to 5. Salary is attractive and confidential. Foreign candidates are encouraged to apply.

Location: Accra.

---

**

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]

Ready to apply?

Does my CV fit this offer? Free diagnosis

Get seen by recruiters

Publish your CV on the Candidates page — the place recruiters browse directly to find profiles like yours.

See the Candidates page

You are recruiting?

Find candidates on TAF4ALL

🚀 Boost your application

Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes. 4 Marketing position(s) posted this week in Ghana.

🇨🇦

Canadian employers are also recruiting in Africa

Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.

Expert Application Advice

When tailoring your CV for The Business Executive, don’t just list duties—highlight how you exceeded targets. For 3 years of experience, show a clear result, like “increased client retention by 20%.” This proves you deliver real impact, not just effort.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Sales KPIs — Revenue generated, portfolio growth, quota attainment (%): these 3 metrics are mandatory in senior interviews. Also prepare your 100-day plan — sales directors who arrive with a plan are consistently perceived as more credible.

🎯 Make your application ATS-ready

ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.

Create my ATS CV →
Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

You might also be interested in

TH

Marketing / Customer Service Manager & Communications Relation

Marketing / Customer Service Manager & Communications Relation The Business Executive is recruiting a Marketing / Customer Service Manager & Communications Relation for its office based in the Accra & Tema region. The position is full time, with intermediate level experience (minimum 3 years required). The ideal candid

CDIil y a 2 mois
CU

Customer Service Manager

Customer Service Manager ROCHE PHARMACEUTICAL COMPANY 🛠️ Compétences requises 🛠️ Compétences requises Roche Pharmaceutical Company is searching for a motivated and experienced Customer Service Manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by

CDIil y a 5 mois
CU

Customer Service Agent

Customer Service Agent WAKANOW 🧠 Profil recherché Job Description Job Profile The Customer Service Agent is a seasoned professional responsible for delivering top tier customer service and providing expert support in bookings amendments and airline scheduled changes. This role plays a crucial part in ensuring customer

CDIil y a 5 mois
AD

Customer Service Officer

Customer Service Officer chez Advans Ghana . Consultez les details de l offre sur le site source pour les missions, profil recherche et modalites de candidature

CDIil y a 5 mois