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7 days remaining
Receptionist Hotel
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Main duties
Main mission: To ensure the reception of guests, reservations, reception operations, the management of stays and the monitoring of revenues related to accommodation and mini-bar.
Receptionists work in rotation according to a schedule established by the director.
A. Reception and reception
Welcome guests with courtesy and professionalism.
Inform guests about rates, services and conditions of stay.
Record the arrivals and departures of customers.
4.Perform registration formalities in accordance with the procedures of the institution and regulatory obligations.
Hand over the keys of the rooms and the apartment to the customers concerned.
Keep the client register and occupancy records up to date.
Respond to telephone calls and inquiries.
Manage reservations and booking changes.
Other information
Inform the director of any particular situation or claim.
B. Management of rooms and apartment
Check the availability of rooms before any allocation.
Check with the maids about the cleanliness of the rooms.
Update the occupancy table of the 13 rooms and the apartment.
Report rooms unavailable due to breakdown, cleaning or maintenance.
Avoid double booking or incorrect allocation.
Ensure that departures and extension of stay are correctly recorded.
C. Management of the mini-bar
Ensure the sale of drinks and products available at the mini-bar.
Record each sale immediately.
Respect the prices set by the management.
Check the quantities available at the beginning and end of each service.
Report out of stock and damaged products.
Keep track of the sales of the mini-bar.
Ensure the correct transmission of stocks and receipts to the next receptionist.
D. Financial and administrative management
Record all payments received for rooms, apartment and consumption.
Provide proof of payment when necessary.
Carry out the cash point at the end of each service.
Submit a cash and occupancy report to the Director.
Immediately report any differences between expected receipts and cash receipts.
Ensure a clear handover between receptionists.
Required skills
Required languages
French (spoken, read, written)
English (spoken, read)
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Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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•A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.