VA

Hotel and restaurant manager

VALIHA HOTEL
📍 AntananarivoCDI🗓️ about 1 month ago

Job Description

Antananarivo
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

We hire a hotel and restaurant manager to manage the operation of a hotel. You take care of the coordination of accommodation and catering services, and ensure the quality of reception and customer service. The position combines team management, operational monitoring and day-to-day operational management of the facility.

Main duties

Manage the daily operation of the hotel and catering service Supervise and animate the reception, service and kitchen teams Ensure the quality of reception and customer satisfaction Track occupancy, turnover and cost indicators Manage procurement and supplier relations Monitoring compliance with hygiene and safety standards Dealing with customer complaints and sensitive operating situations

Candidate profile

Experience

Bac+3 in hospitality, tourism or management, or equivalent experience Minimum 3 years of experience in hotel or restaurant management Mastery of team management and service planning French fluently, orally and in writing Professional English for welcoming foreign customers Sense of customer service and relationship with a demanding clientele Ability to manage operational priorities and contingencies Rigor in budget monitoring and reporting VALIHA HOTEL recruits: Hotel and restaurant manager, CDI, at AntanimenaAntananarivo, Madagascar. Expected profile: 3 years minimum experience. Duties Manage the daily operation of the hotel and the catering service Supervise and animate the reception, service and kitchen teams Ensure the quality of the reception and customer satisfaction Follow the indicators of occupancy, turnover and costs Manage supplies and relations with suppliers Monitor compliance with hygiene and safety standards Handle customer complaints and sensitive operating situations Candidate profile Bac+3 in hospitality, tourism or management, or equivalent experience Minimum 3 years of experience in hotel management or catering Mastery of team management and planning of current French services, both orally and in writing Professional English for the reception of foreign clients Sense of customer service and relationship with a demanding clientele Ability to manage priorities and operational contingencies Rigor in budget monitoring and reporting

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Expert Application Advice

Se présenter en personne — Dans la restauration et l'hôtellerie en Afrique, la grande majorité des recrutements se fait après une présentation physique directe. Habillez-vous soigneusement, venez entre 14h et 17h (hors rush), et apportez une lettre de recommandation écrite de votre dernier patron. Le gérant veut voir votre allure avant tout.

Démontrer, pas juste déclarer — Ce qui compte vraiment, c'est ce que vous savez faire : service en salle, préparation de boissons, gestion de caisse en heure de pointe, respect des règles d'hygiène. Soyez prêt à une journée d'essai — c'est souvent la vraie sélection dans ce secteur. Si vous maîtrisez des spécialités locales (cocktails à base de produits locaux, plats typiques), mentionnez-les explicitement.

Références locales solides — Une recommandation orale ou écrite d'un patron d'établissement reconnu dans la ville vaut plus que tout diplôme. Constituez une liste de 2-3 anciens employeurs joignables par téléphone et prêts à confirmer votre sérieux, votre ponctualité et votre honnêteté.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

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  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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