Associated with digital impact

General Country of assignment Niger

Location

Duty stations Niamey (2) Place of workOn ONE premises Expected start date01/12/2026 Duration6 months (with possibility of extension)Long-term benefits and allowances Sustainable development goal

• 17. Partnerships for the Goals Host OrganizationUNICEF ModalityOn the spot TaperNational Category of volunteer Associate member of UCoS from April 2026 Working hours Full-time Number of assignments 2 Details Mission and objectives Update

Job overview

Education / Qualifications

As part of the UN Volunteers (UNV) strategic framework focused on building national capacities through volunteerism, the recruitment of United Nations Volunteers (UNV) Digital Impact Associates within UNICEF Niger contributes to strengthening digital skills and improving the effectiveness of digital systems and services supporting development programmes. This assignment contributes to the achievement of several Sustainable Development Goals (SDGs), including SDG 4 on education and skills development, SDG 9 on innovation and resilient digital infrastructure, and SDG 17 on strengthening partnerships for sustainable development. Through technical support, cybersecurity, digital asset management, user support and promoting the adoption of digital solutions, volunteers will help to create an effective and inclusive digital environment serving children’s rights. This mission fully embodies the values of volunteerism by combining citizen engagement, technological innovation, skills transfer and support for digital transformation efforts for the benefit of communities and national institutions. Supervision, induction, guidance and protection of United Nations Volunteers UNVs should benefit from the host entity’s duty of care and diligence equal to that of all its staff. Host entity support to the United Nations Volunteer includes, but is not limited to:

• Preliminary information sessions on the organization and professional context including safety, emergency procedures, good cultural practices and orientation to the local environment;

Other information

• Administrative support on arrival, including opening bank accounts, applications for residence permits and other formal procedures required by the host government or host entity;
• Adequate guidance, mentoring and coaching by a supervisor, including the provision of a clear work plan and performance evaluation;
• Access to office space, office equipment, IT support and all other systems and tools required to achieve the objectives of the assignment, including an email address of the host entity;
• Access to institutional knowledge, as well as training and learning programs of the host entity;
• Inclusion of the volunteer in the safety plan;
• Management of his leave;
• Daily subsistence allowance for official travel, if applicable;
• Any changes to the assignment description between actual recruitment of the United Nations Volunteer and arrival at his or her duty station or during the assignment must be formalized with the United Nations Volunteers Programme. Description of the task Under the supervision of UNICEF’s Digital Impact Specialist, who will be responsible for overall coordination and task planning, UNV will perform the following tasks: Technical Support and User Services o Receive, record, process and track service requests and incidents in the institution-nel tool, ensuring their resolution or escalation in accordance with established procedures; o Provide first-level technical support, face-to-face or remote, for all queries received. o Ensure a reliable and high-performance digital environment that meets UNICEF standards o Diagnose and resolve technical malfunctions, leverage data from authorized systems and produce reports to improve the performance, resilience and continuity of digital foundations. Management of assets, information and documentation; Support the inventory exercise of digital parks; Participate in the labelling and monitoring of equipment assignments, movements, conditions, replacements and withdrawals; Contribute to the production and analysis of indicators related to requests, incidents, assets, trends and performance of digital services. Cybersecurity and digital asset protection Provide first response support to cyber security incidents and support containment and recovery actions in coordination with all stakeholders Effective participation in information security awareness, strengthening good practices related to cybersecurity risks Implement robust protection systems to reduce human risk and improve cyber resilience of the office o Support the adoption of digital solutions by gathering needs, facilitating change management and integrating accessibility, data protection and children's rights. o Contribute to the design, implementation and monitoring of program digital initiatives, specifying expected outcomes, resources, timelines, risks and safety measures, and then making recommendations based on feedback. Perform any other related duties assigned by the supervisor as part of the assignment’s objectives. Results:
• Record and document all requests and incidents received, resolve or escalate them in accordance with applicable deadlines and procedures, and regularly communicate their status to users.
• Keep digital assets up-to-date, perform planned availability, backup and security checks, and promptly document and report any anomalies or critical incidents.
• Carry out at least two digital support or awareness-raising actions, follow the digital initiatives entrusted by means of defined indicators.
• Effective support for the implementation of the Organization’s programmes and operations in the intervention areas;
• Effective participation in response activities as required to be identified by the Organization; Eligibility criteria Âge: 18 – 80

Experience

Nationality The candidate must be a national, legal resident or have refugee status in the country of assignment. Requirements of assignment Relevant experience: 3 months Languages Level: Fluent, Required English, Level: Basic, Desirable Level of training required Bachelor’s degree in computer science or a related field; recognized IT Certifications, or certifications in network administration and cybersecurity can be beneficial) Skills and values

Responsibilities

• 1. Benevolence: Taking care of everyone’s well-being and professional development. 2. Respect: Treat others with consideration, promote diversity and inclusion. 3. Integrity: Act ethically, honestly and transparently. 4. Trust: Relying on each other to act in accordance with UNICEF values and mission. 5. Responsibility: Be responsible for their actions and impacts. 6. Sustainability: Ensure sustainable practices for the well-being of children and communities. Skills and experience
• Be a Nigerian national;
• Be between eighteen (18) and thirty-five (35) years of age at most, on the closing date of applications;
• Be students or have a state degree in the following areas: Computer Science or a related field is an asset.
• Obtaining a university degree (BTS, DUT, bachelor’s degree, Master I or Master II) would be an asset in the above mentioned areas.
• Certifications: Recognized IT certifications, or certifications in network administration and cybersecurity can be beneficial. Experience of at least 3 months in the IT field or a related field would be an asset. Technical skills
• Systems and networks: Have a good working knowledge of Windows, Microsoft 365, computer and audiovisual equipment, as well as the fundamentals of networks, connectivity, backups and system monitoring.
• Knowledge of hardware and software: Understanding of operating systems (Windows, Mac OS), networks (TCP/IP, DNS, DHCP) and common software
• Troubleshooting: Ability to quickly diagnose and resolve hardware and software issues
• Inclusive and responsive communication: Ability to translate technical concepts into clear, accessible and audience-friendly messages to foster understanding, responsible adoption of digital solutions and informed decision making.
• User-centred support: Ability to listen and understand the needs of users, provide empathetic and effective support, and promote inclusive, safe and autonomous use of digital tools. Languages:
• Mastery of spoken and written French.
• Knowledge of English is an asset Functional skills of UN Volunteers:
• Great willingness to take action to contribute to a positive impact in his community
• Promotes the values inherent in volunteering;
• Excellent ability to set priorities effectively and develop recommendations for solving a given problem;
• Excellent ability to express themselves clearly and concisely orally and publicly
• Good writing and written expression skills. Field of expertise Information technology and telecommunications, data science, information management, artificial intelligence Driving licence Other information Volunteering is understood as a wide range of activities undertaken voluntarily, for the common good, without financial reward being the main motivator. Living conditions and remarks UNDP volunteers are based in Niamey. In light of recent terrorist attacks and inter-community conflicts, it is imperative that all UN Volunteers become familiar with the security guidelines and the situation on arrival in the country. UN Volunteers should be aware that they are exposed to a number of tropical diseases. Vaccination against yellow fever is mandatory to enter Niger. Other mandatory vaccinations are hepatitis A, B and tetanus. All United Nations Volunteers have 24-hour access to a medical clinic. Various mobile phone companies operate in Niger territory with wide coverage. Declaration of inclusivity The United Nations Volunteers programme is an equal opportunities programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care and protected characteristics. As part of their commitment to UNV’s values, all UN Volunteers are committed to combating all forms of discrimination and promoting respect for human rights and individual dignity, regardless of race, gender, religion, nationality, ethnicity, sexual orientation, disability, pregnancy, age, language, social origin or any other status. Reasonable accommodation

Main duties

UNICEF offers reasonable accommodation to UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal chaperones. We encourage you to disclose your disability when applying in case you need reasonable accommodations during the recruitment process and then in your mission. Note on vaccination requirements Covid-19 In addition to site-specific vaccine requirements, appointments are subject to confirmation of full SARS-CoV-2 (Covid-19) vaccine status with a World Health Organization (WHO) approved vaccine, which must be met before making the appointment. It does not apply to United Nations Volunteers who will work remotely and are not expected to work or visit UNICEF premises, programme delivery locations or interact directly with the communities with which UNICEF works, nor to travel to perform functions for UNICEF during their contracts. Warning of fraud The United Nations does not charge any application, processing, training, interview, test or other fees as part of the application or recruitment process. If you receive a request for payment of any fee, please do not take this into account. In addition, please note that emblems, logos, names and addresses are easily copied and reproduced. You are therefore advised to exercise great caution when communicating personal information on the web.

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