24

Head of the room

242 Tacos Street
📍 BrazzavilleCDD🗓️ 3 days ago

Job Description

Brazzaville
CDD

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Chef (fe) de Salle (H/F)

Location

Location Brazzaville or Pointe-Noire Type of contract: CDD Compensation: Negotiable Job description:

Experience

The Restaurant Manager is responsible for the organization, coordination and animation of the restaurant team. He/she ensures the quality of reception and service to ensure an impeccable customer experience. As a key intermediary between the kitchen and the room, he/she ensures the fluidity of service, supervises the work of the servers and actively contributes to customer satisfaction and loyalty.

Main duties

Supervise, supervise and train the team in the room (servers, clerks, etc.) Organize and control the service by ensuring the smooth running of customer service Welcome and support customers to ensure a quality experience Coordinating the work between the room and the kitchen Participate in the establishment of the room and ensure its good condition Manage bookings, placements and ensure smooth service Respect and enforce hygiene and safety rules

Responsibilities

Prepare the room before opening and put it back in order at closing (cleanliness, setting up, checkout). Host clients, distribute tables and tasks between servers, manage rush hour flows. Take care of the order taking, the collection and the good transmission of the orders to the kitchen. Track delivery and pick-up orders in connection with delivery workers and the kitchen. Process complaints at the time and report to the Operations Manager. Train and supervise the servers: reception, presentation of the menu, proposal of complementary products. Propose the room schedule to the operations manager and report any absences in advance. Level of autonomy Decide alone (e): organization of the room, distribution of tasks, minor commercial gestures (amount to be defined). Validation of the Operational Manager: planning, replacements, major refunds.

Candidate profile

Minimum 2 years of indoor experience, preferably with team responsibility. Sense of service, careful presentation, relational ease and stress management in shooting. Control of the checkout and orders; taste for organization. Essential qualities: reliability, punctuality, team sense, coolness.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

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  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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