AF

Supervisor com

Africa Global Logistics Cote D'Ivoire (groupe AGL)
📍 Abidjan 🇨🇮CDI🗓️ 4 days ago

Job Description

Abidjan
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Description of the mission At the heart of AGL Côte d'Ivoire's transit operations, you manage the performance of an operational team and ensure the proper execution of your perimeter activities. A true local manager, you guarantee the achievement of operational objectives, the quality of service rendered to customers, the development of the portfolio as well as compliance with performance, compliance and profitability requirements. To this end, you will be responsible for:

  • Supervise, coordinate and support the operational teams in your area to ensure the achievement of performance, quality and customer satisfaction objectives;
  • Monitor team activity through relevant performance indicators and implement the necessary corrective actions in case of deviation;
  • Produce and analyze operational reports related to activity, productivity, processing times and quality of service;
  • Organize, distribute and optimize the workload of employees to ensure efficient management of operational flows;
  • Ensure compliance with internal procedures, regulatory requirements, customer commitments and Group standards;
  • Ensure the follow-up of sensitive or complex files and intervene in support of teams to remove blocking points;
  • Ensure control of costs, control of disbursements and reliability of billing operations;
  • Ensure regular communication with customers and internal stakeholders to ensure smooth operations;
  • Contribute to the development, retention and expansion of its client portfolio, identifying growth opportunities and ensuring the quality of customer relations;

Education / Qualifications

  • Support the development of employees’ skills through coaching, performance evaluation and identification of training needs;
  • Contribute to the continuous improvement of processes, the optimization of operational performance and the achievement of management objectives.

Candidate profile

  • Bac+4 minimum in Logistics, Transport, International Trade or any equivalent field;

Experience

  • Professional experience of at least 4 to 5 years in the fields of transit, logistics or international transport, with significant experience in coordinating operational activities;
  • Good command of import/export transit procedures and the customs environment;
  • Good knowledge of logistics operations, customer records management and business tools;
  • Control of operational performance indicators and reporting tools;
  • Ability to coach, mobilize and support teams towards the achievement of objectives;

Required skills

  • Excellent relational skills and customer orientation;
  • Rigor, responsiveness, a sense of organization and ability to manage priorities in a demanding environment.

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Je suis très intéressé(e) par ce poste chez Africa Global Logistics Cote D'Ivoire (groupe AGL). Mon parcours correspond bien à des besoins comme les compétences demandées dans l'annonce, et j’aimerais montrer concrètement comment je peux contribuer. Puis-je vous envoyer un CV qui illustre cela ? Merci pour votre considération.

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Your safety comes first — read before you go

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