Orange recruits a Specialist Community Management
Specialist Community Management - (2600004R)
The Specialist Community Management will participate in the design and implementation of Orange Cameroun’s digital communication strategy, with a particular focus on managing brand reputation on the web and social networks.
Main duties
Main tasks and activities
Digital communication
Contribute to the development of the company’s annual digital strategy;
Ensure the implementation and monitoring of communications-related operations;
Participate in the definition and execution of different communication plans;
Contribute to the development and implementation of the Internet portal tree, in compliance with the multimedia charter of the brand.
Reputation and animation of social networks
Develop and manage the reputation strategy of Orange Cameroon and its subsidiaries on the web and social networks;
Monitor the audience of the portals consulted by the target in order to adjust the digital communication plan;
Work actively to achieve recruitment and engagement objectives on the brand’s various social platforms;
Evaluate each operation conducted;
Produce quantitative and qualitative reports on the actions taken and manage the allocated budget;
Ensure the filing and archiving of documents, including those removed online;
Ensure a continuous competitive watch in its field.
Creation and animation of content
Participate in the design, launch and monitoring of campaigns, offers and multimedia services of Orange Cameroon and its subsidiaries;
Create or integrate creative elements (texts, images, sounds, animations, etc.) on the web portal, sites of subsidiaries and social platforms;
Upload texts and images for the site and social media;
Make the necessary changes, in compliance with the Orange digital charter;
Continuously animate the site and social networks through
Create content for Orange Cameroon’s internal and external activities.
Management of actions and resources
Propose technological innovations relevant to their field;
Participate in cross-functional projects related to digital communication;
Design and organize multimedia actions: advertising, online editions (brochures, catalogues, pitchers, product sheets), direct marketing, web campaigns, promotions and associated events;
Ensure the follow-up of communication actions, activation of partnerships and optimal visibility of the brand;
Efficiently manage the logistics and rolling stock made available;
Participate in the creation of online editorial marketing elements (emails,
Manage the purchase of advertising space on sites with high audience and partner sites;
Monitor the implementation of the annual budget allocated to its perimeter.
Relationship with stakeholders
Manage the relationship with Orange’s digital communication agency and internal stakeholders;
Organize briefings, meetings, presentations and exchanges with various internal and external stakeholders;
Coordinate and monitor, with the agency, the work of ambassadors, influencers and content creators engaged with the brand.
Candidate profile
Education / Qualifications
Training: minimum Bac + 3 in Communication, Advertising, Marketing, IT or any other field, subject to proof of proven know-how, certification or accreditation;
Experience
Experience: at least 3 years in digital communication in business or agency, with a continuous practice of web 2.0 and social networks.
Job information
Location
Place of work: Site Maképé, Immeuble Orange, Douala 1864;
Area: Communication;
Organization: Orange Cameroon;
Type of contract: Permanent.
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