Orange is hiring a Head of Internal Control Quality Department

Orange is hiring a Head of Internal Control Quality Department Head of Quality Internal Control and Risk - (2600004I) The mission of the Head of Quality, Internal Control and Risk Department will be to strengthen the maturity of internal control, manage risk management and promote the Ethics and Compliance approach within Orange Cameroon, while contributing to the continuous improvement of processes.

Main duties

Main tasks and activities Strengthening internal control Deploy and supervise work to improve the maturity of Orange Cameroon’s Internal Control; Ensure the application of the internal control framework through the development and implementation of an annual program of controls, covering the areas of Control Environment and operational control; Participate in the assessment campaigns of Control Environment areas, providing its expertise to the Operational Directorates; Oversee planned controls and ad hoc reviews, then ensure the relevance of recommendations made to correct identified malfunctions and deviations; Coordinate the drafting of briefing notes and mission reports; Monitor the implementation of corrective actions and action plans resulting from deficiencies identified;

Other information

Integrate the recommendations of internal audits, Group audits, auditors and other audits into the control framework; Ensure that policies, procedures and operating procedures related to Control Environment areas are updated when necessary. Risk assessment and control Coordinate the periodic update of Orange Cameroon risk maps, both global and business; Ensure the development and implementation of action plans by operational directorates to cover identified risks;

Education / Qualifications

Oversee the collection of serious events within OCM and analyse deviations from risk mapping, based on available information (business review, crisis management, etc.) and other sources; Manage the risk analyses of the company’s projects and follow up on mitigation plans. Ethics and Compliance Ensure the implementation and execution of compliance programs to achieve and maintain the level of maturity required by the Group; Develop a compliance framework that complies with legal and regulatory requirements; Ensure the implementation of action plans by Operational Directorates to address identified deficiencies; Manage awareness, training and leadership programs in ethics and compliance, in accordance with the Group’s standards. Cross-functional process management Oversee the development and updating of Orange Cameroon process mapping; Ensure the description and declination of processes through a suitable documentary system; Ensure consistency and updating of documentation related to activities (procedures, operating procedures); Analyze, with the Operational Directorates, malfunctions and dissatisfactions related to the execution of procedures; Contribute to the identification and implementation of improvements, as well as the updating of relevant documentation; Support management in their projects and in improving the quality of products, services and services for internal and external clients. Management and reporting Animate and support the correspondents of the poles placed under his supervision in their exchanges with the business departments and support; Manage teams in accordance with methodologies defined by the hierarchy; Produce reports on periodicity and before the planned bodies (hierarchy, audit committee, Group); Ensure the link with the Group’s business correspondents.

Candidate profile

Training: Bac + 5 in Management, Audit, Quality Management, Management Control or Compliance;

Experience

Experience: Minimum 7 years in Internal Control, Risk Management or Audit, with a good command of the processes of the areas concerned; Management: At least 4 years of experience in team management. Job information

Location

Place of work: Site Liberté, Akwa, Boulevard de la Liberté, Douala 1864; Field: Finance, Performance and Strategy; Organization: Orange Cameroon; Type of contract: Permanent.

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