Commercial Supervisor

Job overview

As part of the development of its commercial activities and expansion of its distribution network, Djogana is recruiting a Commercial Supervisor to coordinate, supervise and monitor the activities of sales teams in the field.

Under the responsibility of the hierarchy, he ensures the achievement of business objectives, the improvement of team performance and the development of the portfolio of customers and points of sale. It also monitors the activities of salespeople, identifies difficulties encountered in the field and proposes corrective actions to improve results.

Main duties

A. Supervision and supervision of sales teams

The Commercial Supervisor will be responsible for overseeing and supervising the sales personnel assigned to his perimeter, distributing the prospecting areas and objectives among the members of his team, organizing and monitoring daily commercial activities. He assists sales staff in the field to evaluate their prospecting methods, ensures that internal schedules, instructions and procedures are followed, identifies the difficulties encountered by the teams and provides operational support. It motivates salespeople and contributes to improving their performance, while ensuring the rise of training and support needs.

B. Monitoring of commercial performance

He will be responsible for defining, in collaboration with his hierarchy, the commercial action plans, to follow on a daily basis the individual and collective results, to control the achievement of the objectives of prospecting, acquisition and activation of users. It monitors the development of the network of points of sale and partners, ensures the promotion and effective use of Peya pay services, monitors the results of sales of VISA cards, analyzes the differences between the objectives set and the results obtained and proposes corrective measures to improve commercial productivity.

C. Commercial development and prospecting

The Commercial Supervisor will also participate in the development of Djogana's activities through the identification of new business opportunities, the prospecting of new customers and partners, the development and retention of the customer portfolio, the search for new points of sale and distribution partners. He takes part in promotional campaigns and commercial operations, assists sales representatives in the negotiation and conclusion of sales and promotes digital payment services and VISA cards.

D. Control and compliance with procedures

In particular, he must ensure compliance with commercial and operational procedures, ensure the reliability of information provided by sales representatives, check the regularity of reports and prospecting sheets, report to his hierarchy any anomaly observed in the execution of activities and ensure the quality of the customer relationship and the preservation of the image of peya pay.

Organization of work

The Commercial Supervisor performs his duties in the field and ensures regular monitoring of the teams placed under his responsibility. It organizes commercial tours, monitors the effective presence of salespeople in their areas of intervention and ensures the proper execution of action plans. It works in coordination with the departments concerned to ensure consistency of commercial actions and rapid feedback.

Reporting and performance indicators

The Commercial Supervisor will have to produce regular reports to assess the performance of his team. The monitoring will include the number of prospects visited and new customers acquired, the number of prospected, open and activated points of sale, the number of VISA cards sold, the level of use of PAP services by customers, the individual and collective performance of salespeople, compliance with the prospecting program, difficulties encountered in the field and corrective actions implemented. It will have to send its hierarchy a daily activity report as well as a periodic summary of the commercial results, accompanied by concrete proposals for improvement.

Candidate profile

The candidate will have to meet the following conditions: + 3 minimum in commerce, marketing, management, business administration or an equivalent field.

Experience

It requires a minimum of four (4) years of professional experience in the commercial field, including sales, prospecting, mobile money, network development or distribution, as well as confirmed experience in coaching, coordination or supervision of sales teams. The candidate must have a good command of prospecting, negotiation and sales techniques, be able to organize, supervise, motivate and evaluate a commercial team, know how to define commercial action plans and monitor their implementation, and master commercial performance indicators and reporting tools.

Required skills

The position requires an ability to analyze results, identify gaps and propose corrective actions, excellent oral and written communication skills, mastery of common office tools including Excel and business tracking tools, organizational sense, rigor and a focus on results. The candidate must demonstrate leadership, autonomy and a sense of responsibility, be available and able to travel frequently in the field. Above all, they will need to demonstrate their ability to move a team forward, control the execution of activities and achieve measurable business objectives.

Professional qualities

Expected qualities include leadership and professional authority, rigour and organizational sense, initiative, dynamism and proactivity, ability to make operational decisions, sense of responsibility, integrity and adherence to procedures, team spirit and a focus on results.

Job purpose

The main objective of the Commercial Supervisor is to ensure the performance, discipline and productivity of sales teams, while contributing to the development of the peya pay network. His success will be appreciated in particular in terms of his ability to improve the results of his team, to develop the client portfolio and to ensure reliable monitoring of activities on the ground.

Application

Interested candidates are invited to send their CV to the email: (visible address once connected).

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