Location
Type of contract: CDD
Remuneration: 350,000
Job description:
As part of the development of its activities, our company is looking for a dynamic bilingual manager, organized, and endowed with an excellent sense of leadership to ensure the coordination of activities and supervision of teams.
Main duties
Organize daily activities, schedules, rotations and take-off briefings;
Supervise the reception, catering, bar, luggage management and transportation of guests,
Ensure compliance with service standards, internal procedures and airport security rules;
Handle incidents, claims and sensitive situations with discretion and speed;
Controlling cash, consumption, inventory, losses, inventories and supply needs;
Monitor activity indicators and produce daily and monthly reports;
Train, evaluate and support teams; ensure continuity of service in case of absence;
Coordinate operational relationships with airport services and authorized partners.
Candidate profile
Bac+3 minimum in management, hospitality, tourism, management or close field;
Experience
3 to 5 years experience in hotel, restaurant, airport or premium service;
Proficiency in French, highly desired professional English;
Good command of office tools, reporting and team management.
Expected skills and qualities:
Responsibilities
Leadership and sense of responsibility
Customer orientation and premium service culture;
Organization, decision-making and emergency management;
Integrity, confidentiality and excellent presentation.
Performance indicators:
Customer satisfaction and handling of complaints;
punctuality and continuity of service;
Budget compliance, loss control and inventory reliability;
Compliance with procedures and quality of reporting.
Why join us?
Education / Qualifications
Joining us means joining a team that carries a premium service from its launch, in an international and demanding environment. The candidate will benefit from a structured training path, a work environment that values courtesy, discretion and excellence of service, as well as real prospects for evolution within a growing institution.
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