Backup and Protection Officer

Overview of the organization Tostan is an international non-profit organization that has been supporting West African communities since 1991 in achieving their vision of well-being and sustainable development. Its approach to empowering education and community governance supports women’s and girls’ empowerment, community leadership, health, education, social cohesion, economic empowerment and the abandonment of harmful practices. As part of its Strategic Engagement Plan 2023-2030Tostan pursues a strategy of scaling, partnership and learning aimed at enhancing the sustainable impact of communities. Overview of the department

Education / Qualifications

The Backup and Compliance function ensures that backup, protection and conduct risks are prevented, identified, reported and addressed in accordance with Tostan’s policies. It strengthens prevention, awareness, alert and referral mechanisms and supports teams to ensure a safe, respectful and accountable environment for communities and staff. As part of the HERS project, Tostan mobilizes teams in Senegal and The Gambia to contribute to young women’s economic empowerment and leadership, building on its community governance and social transformation approaches. The position contributes to the implementation of the project in accordance with Tostan’s policies, procedures, backup standards and compliance requirements.

Responsibilities

Under the supervision of Backup & Compliance Manager, the Backup & Protection Manager will be responsible for ensuring the implementation of backup and PEAS/PSEA policies, prevention and management of backup and protection risks related to project activities in Senegal, capacity building, support teams and ensure the accessibility of secure reporting and referencing mechanisms and guarantee a safe, ethical and compliant environment. He/She will be responsible for: Deploy standards and backup plans in activities in Senegal. Implement and train staff and partners on the AMAP/AHSP, Code of Conduct and reporting channels. Conduct risk analyses and monitor mitigation measures. Maintain reporting mechanisms and referencing information adapted to the local context. Produce prevention reports and ensure escalation of incidents in accordance with procedures. Ensure compliance with standards, ethical principles and safeguard compliance requirements. Document incidents and ensure their closure and follow-up of corrective actions; Ensure adherence to the principles of Do No Harm, confidentiality, non-retaliation and a survivor-centred approach.

• 2. Summary of Position Implement and monitor the application of safeguarding and PEAS/PSEA policies, procedures and standards, ensure the prevention and management of backup and protection risks related to project activities in Senegal, support teams and ensure the accessibility of secure reporting and referencing mechanisms. Responsibility 1: Prevention and integration of backup Integrate safeguards into planning, activities, events and partnerships. Conduct risk analyses and update mitigation plans. Verify that teams understand policies, codes of conduct and reporting channels. Responsibility 2: Capacity building Organize regular trainings, briefings and sensitization for staff and stakeholders. Accompany the zonal focal points and monitor their activities. Develop messages and tools adapted to different audiences and local languages. Responsibility 3: Reporting, referencing and tracking Ensure the accessibility of reporting channels and their safe and confidential use. Receive and transmit alerts in accordance with procedures and the need-to-know principle. Maintain directories of SEO services and support updating response devices.
• Responsibility 4:
• Management of backup incidents Receive, document, sort and track reports in accordance with confidentiality and protection procedures and principles. Responsibility 5: Compliance and monitoring of actions Monitor deviations, recommendations and corrective actions, and contribute to the continuous improvement of the backup device. Responsibility 6: Monitoring and reporting Conduct follow-up visits and compliance checks of the backup in the intervention areas. Document prevention activities, risks and corrective actions without exposing sensitive data. Produce periodic reports and contribute to compliance audits and reviews.

Other information

This list is not exhaustive. The Backup and Protection Officer may be called upon to perform any other task that may be entrusted to him/her in connection with his/her skills or position.

• 3. Key relationships: Direct supervisor (N+1): Backup & Compliance Manager Direct collaborators (N-1): None at the beginning of the function, unless specific organizational provision validated. Direct reports (direct functional links): Program Teams, SERA/MERL, Finance, Operations, Human Resources, Communication and Backup concerned, according to the needs of the position. Other colleagues: Coordinations countries and areas, support teams, communities, service providers, authorities and partners concerned by the function.

Location

Location: Senegal - base to be specified, with field trips

Candidate profile

• 4. Key qualifications required: Education: Bac+4/5 in the social sciences, law, protection, gender, social work, psychology, development or related field. Language skills: Excellent command of French. Good level of English desired for regional coordination. Proficiency in relevant national languages is an important asset.

Experience

At least 4 years of experience in backup, protection, PSEA/PSEAH, gender or related field. Experience training adults, risk analysis and implementation of reporting mechanisms. Good knowledge of privacy principles, survivor-centred approach and SEO. Experience working in a community or within a strongly desired NGO. Characteristics Integrity, discretion, empathy and professional judgment. Ability to handle sensitive information with strict confidentiality. Very good capac

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