Your safety comes first â read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact â you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
Ethiopian Airlines at OAU Airport recruits: Position: Customer Service Agent - Airport
Location: Burkina Faso - International Airport Ouagadougou Contract: 2 years renewable depending on performance Number of positions: 01
License (BAC+3) or university degree in management, business and related fields with at least one (01) year of experience in airport operations and customer service, ideally in the air;
Proven and demonstrable professional experience; Experience implementing sales and marketing activities in addition to airport operations; Ability to build and maintain productive professional relationships; Promote the good image of Ethiopian Airlines and build positive relationships with the public; Ability to learn and apply company policy; Flexible working hours and days as required; Bilingual French & English (spoken and written) - mandatory; Excellent customer service and communication skills; Excellent prioritization, time management and organization skills; Strong relational management and openness to feedback; Excellent listening, proactive, creative, objective-oriented and hardworking; Good knowledge of GDS systems, preferably Sabre (airport, ticketing & reservation); Able to work in Burkina Faso.
Carry out all airport tasks including passenger and cargo operations; Coordinate with the Stopover Manager and all operational staff for ET responsibilities;
Working with airport partners: GSSA, GHA, Catering, PAX Hotels & Crew, Security, Partner Companies, Air Conditioning, Airport Authorities, Civil Aviation and other stakeholders; Maintain positive relationships with all staff and stakeholders; Create very good communication with the seat AND and maintain the right relationship; Work closely with the GSSA under guidance of the Head of Stopover; Manage customer inquiries and complaints professionally for customer satisfaction; Manage and track all baggage and cargo customer complaints on time; Perform all tasks assigned by the Head of Stopover and the Regional/Airport Manager.
[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]
You are recruiting?
Find candidates on TAF4ALLStand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.
Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees â you apply yourself.
Bonjour l'entreprise recrutante, je suis candidat pour ce poste. Mon parcours en Afrique mâa permis de maĂźtriser les compĂ©tences demandĂ©es dans l'annonce dans des contextes complexes. Je serais ravi dâĂ©changer sur ma capacitĂ© Ă apporter des solutions adaptĂ©es Ă vos enjeux. Merci pour votre considĂ©ration.
Positionnement â Votre lettre de motivation doit rĂ©pondre Ă une seule question : pourquoi VOUS pour CE poste prĂ©cis Ă CE moment ? Ăvitez les lettres gĂ©nĂ©riques â une phrase sur ce que vous apportez spĂ©cifiquement vaut mieux que trois paragraphes gĂ©nĂ©raux.
Candidature ciblĂ©e â Adaptez votre CV aux mots-clĂ©s exacts de cette offre et prouvez chaque compĂ©tence par un exemple concret. Une lettre de motivation qui montre que vous comprenez les dĂ©fis spĂ©cifiques de ce poste fait systĂ©matiquement la diffĂ©rence.
đŻ Make your application ATS-ready
ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters â and it takes under 3 minutes.
Create my ATS CV âTaf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact â you deal directly with the person or company behind the offer, at your own risk.
Avis de recrutement Ethiopian Airlines Ă lâaĂ©roport OUA recrute : Poste : Agent Service ClientĂšle â AĂ©roport đ Localisation Lieu : Burkina Faso â AĂ©roport International de Ouagadougou Contrat : 2 ans renouvelable selon performance Nombre de postes : 01 đ§ Profil recherchĂ© đ Formation / DiplĂŽmes Licence (BAC+3) ou dip
đ Missions principales Nous recherchons un Agent Support Freelance pour rejoindre notre Ă©quipe dynamique. Ce poste consiste Ă fournir une assistance client de haute qualitĂ© en utilisant des outils modernes, tout en travaillant de maniĂšre flexible depuis chez soi. L objectif est d assurer une expĂ©rience client fluide e
đ Missions principales Dans le cadre du dĂ©veloppement de ses activitĂ©s, notre client recherche un(e) ChargĂ©(e) ClientĂšle (H/F) chargĂ© a pour missions dâassurer la satisfaction et la fidĂ©lisation de la clientĂšle, de dĂ©velopper les relations commerciales, de contribuer Ă lâatteinte des objectifs de vente et de renforcer
Notre client, Ă©voluant dans le secteur de lâautomobile, souhaite recruter un(e) ChargĂ© ClientĂšle SAV. đ Missions principales DĂ©finir et mettre en Ćuvre le plan de communication sur la politique et le programme qualitĂ© đ Formation / DiplĂŽmes Assurer la bonne comprĂ©hension et lâapplication des procĂ©dures et dĂ©marches q