ME

Client Manager (CDI) — MERO, Biteng, Yaoundé

MERO
📍 Yaoundé 🇨🇲CDI💰 Fixe selon profil + primes🗓️ 3 days ago
Alerte Vigilance Taf4All

IMPORTANT: This is a direct offer. Be extremely careful. Never pay any fees (application processing fees) to get a job. Stay vigilant.

Job Description

Yaoundé
CDI
Fixe selon profil + primes

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

[ABOUT THE COMPANY]

MERO is a Cameroonian digital marketing and commercial outsourcing agency. She recruits a permanent client manager, responsible for the client portfolio: consulting, loyalty and business volume development.

[DUTIES]

  • Portfolio management: administrative and commercial follow-up of client accounts (contracts, updates, letters)
  • Advice and sales: inform customers about offers, analyze their needs and offer adapted services
  • Loyalty and after-sales service: handling complaints, resolving disputes, maintaining a high level of satisfaction
  • Prospecting: looking for new customers according to the business strategy
  • Reporting: keeping customer files up to date in the CRM and writing activity reports for management

[PROFILE]

  • Woman from 25 to 30 years
  • At least 2 years of experience in a similar position (customer manager, client manager, customer relationship manager or sales assistant)
  • Bac+2 minimum: BTS MCO, Business Management, MUC, Marketing-Commerce-Sales, or Bachelor in Commerce, Marketing or Management
  • Mastery of a CRM and Google suite (Docs, Sheets, Drive)
  • Negotiation techniques, sense of customer service
  • Active listening, empathy, diplomacy, stress resistance
  • Very good written and oral level in French (English appreciated)

[CONDITIONS]

  • Permanent, face-to-face position at the Maetur entrance Biteng, Yaoundé
  • Fixed salary according to profile and experience + bonuses related to team performance
  • Calling credit and internet connection supported
  • CNPS declaration after confirmation
  • Possible evolution to Sales Manager or Sales Manager
  • Immediate availability

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Expert Application Advice

Faites la note vocale d'1 minute : peu de candidates le font et MERO le présente comme un moyen de se démarquer. Structurez-la en trois temps (vos 2 ans de relation client, un exemple concret de client fidélisé ou de réclamation résolue, le CRM que vous utilisez) et respectez exactement l'objet de mail demandé.

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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