T4
Responsable chargee clientele ,qualité, suivi et service apres vente
CDI4 months ago
Job Description
CÔTE D'IVOIRE
CDD
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Automatically translated from French. View the original offer
UMO CI recruits a Workshop & After-Sales Service Manager (SAV) – Financial Analyst (m/f) Industry: Agricultural Equipment, Heavy Weights & Industrial Machinery
Location
Côte d’Ivoire (with frequent travel throughout the national territory) Special features: Mandatory driving licence, high mobility and regular work in the field
COMPANY:
Our client is a company specialized in the distribution and maintenance of equipment, tractors and agricultural machinery in Côte d’Ivoire. As part of the development of its activities and the optimization of its technical services, it recruits a Responsable Atelier & SAV (M/F)
Main duties
Attached to the General Management, you manage all activities of the workshop and after-sales service, supervise the technical teams and develop the commercial profitability of the service division. Management and management of the workshop: Organize, plan and evaluate the work of shop mechanics and mobile technicians. Ensure increased productivity, occupancy and reduced downtime of machines. Commercial Development Service: Develop sales and profitability of after-sales services, prospect new customers, market preventive maintenance contracts and organize maintenance campaigns before the agricultural seasons. Management Technico-Administrative: Oversee the diagnosis of complex breakdowns, validate quotes, repair orders, invoicing and manage warranty processing with manufacturers. Stock Management of Detached Parts: Supervise needs, orders, inventory rotation and inventories to reduce parts breakdowns.
Candidate profile
Education / Qualifications
Higher Diploma (Bac+2 to Bac+5) in Mechanics, Electromechanics, Agricultural Machinism or equivalent.
Experience
Have a minimum of 5 to 7 years of successful experience in the maintenance of agricultural machinery, public works, heavy goods vehicles or industrial equipment, with confirmed experience in team management. Technical knowledge: Excellent command of tractors, agricultural tools, engines, transmissions and hydraulic, electrical and electronic systems. Proven skills in spare parts stock management and workshop management. Strong commercial dimension (sales of maintenance contracts, parts and services). Permits & Mobility: Essential driving license and availability for frequent field trips across Côte d’Ivoire. Strength: Knowledge of the Ivorian agricultural market and major recognized tractor brands is a major advantage.
APPLY
UMO Interim is a staffing and recruitment firm, active for more than 25 years in West Africa. All our recruitment procedures are
- 100% free for candidates , No fees will be charged.
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