AG

Customer Service Team Manager

Agile Conseils
📍 AntananarivoCDI🗓️ 7 days ago

Job Description

Antananarivo
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

Candidate profile

Become the Team Leader of a company specialized in customer relations and outsourcing services. Your mission: To supervise and develop a team of client advisors to achieve the objectives set, Guarantee productivity, quality of service and customer satisfaction, Promote a stimulating work environment, conducive to the engagement and development of employees, Follow performance and quality indicators to ensure the achievement of operational objectives, Ensure, if necessary, the supervision of several activities according to operational needs. Your Bac profile+3 in management or similar field At least 6 months of experience in client consulting or a similar sector Mastery of office tools, HRIS/BMS and Excel French B 2 minimum, and B 2 in a second language for bilingual activities Ability to supervise, motivate and develop a team. Sector: Human Resources Services

---

[Click the Apply button below to apply, and Create my CV to build a CV tailored to this offer, professionally]

Ready to apply?

🚀 Boost your application

Stand out with a professional CV and a personalized cover letter generated by AI in 3 minutes.

🇨🇦

Canadian employers are also recruiting in Africa

Real offers from Canadian employers who are explicitly looking for candidates outside Canada. No agency, no fees — you apply yourself.

Expert Application Advice

Je vous propose un modèle pour postuler chez Agile Conseils. Mettez en avant vos résultats chiffrés et votre maîtrise de Excel. Personnalisez-le avec des exemples concrets de votre parcours. Bonne chance !

Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.

KPIs commerciaux — Chiffre d'affaires généré, croissance du portefeuille, quota atteint (%) : ces 3 métriques sont obligatoires en entretien senior. Préparez aussi votre plan des 100 premiers jours — les directeurs commerciaux qui arrivent avec un plan sont systématiquement plus crédibles.

🎯 Make your application ATS-ready

ATS (Applicant Tracking Systems) are the software recruiters use to automatically filter CVs before any human reads them. Our CV builder is specifically designed to pass these filters — and it takes under 3 minutes.

Create my ATS CV →
Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

You might also be interested in

EP

Responsable du service client

Ephena beauté·Antananarivo

Nous recherche achievement one granted de salon qualified pour LE Nail Lounge by Elena, site à Ivan dry, Antananarivo. Le post exile one professionally dynamite, doted d’un sens AIG de l’organization et d’one forte orientation client akin de supervised l’s operations quotidianness Du salon. Supervised et motive l’equip

CDI2 months ago
WA

Responsable Unité Services Client

WASSA SHARE SERVICES LTD·Antananarivo

📋 Missions principales MISSIONS PRINCIPALES – Encadrer les deux Superviseurs de pôle : Dossiers Clients KYC, Tiers, Produits Dépôts. – Garantir la qualité, la complétude et l unicité du référentiel client sur le périmètre desservi. – Sécuriser l application homogène des standards KYC et des obligations de vigilance du

CDIabout 1 month ago
OP

RESPONSABLE D’ÉQUIPE

OPTIMAX·Antananarivo

📋 Missions principales BPO EN EXPANSION : NOUS RECHERCHONS NOTRE RESPONSABLE D’ÉQUIPE (H/F) Lieu : Antananarivo, Ivandry Entreprise : OPTIMAX Contrat : CDI – Temps plein À propos du poste Vous êtes un manager né, rigoureux, doté d’un excellent sens de l’organisation et d’une aisance relationnelle remarquable . OPTIMAX

CDI27 days ago
AJ

Responsable relation client — service après-vente

AjeMdg·Antananarivo

🎯 Responsabilités Nous recrutons un responsable de la relation client pour piloter notre service après vente. Vous assurez le bon fonctionnement opérationnel du SAV et portez la responsabilité de la satisfaction client au quotidien. Vous prenez en charge l ensemble des demandes clients — appels, messages et tickets —

CDIabout 1 month ago