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Automatically translated from French. View the original offer
Commercial assurance (M/F) – RMO Senegal
RMO Senegal is recruiting an Insurance Commercial to contribute to the development of the company’s commercial activity. The position is based at Dakar and involves business travel.
Context and issues of the position
The incumbent of the position will have the mission to develop the commercial activity, in particular by prospecting new customers, retaining the existing portfolio and advising a clientele of individuals and / or professionals. He/She will have to analyze the needs of clients and offer them adapted insurance solutions, especially in terms of IARD, pension, collective health and professional property insurance.
Responsibilities
The Insurance Commercial leads new customers and identifies new business opportunities. He/She analyzes the needs of customers and offers them adapted insurance solutions, ensures the follow-up of contracts and accompanies customers throughout the commercial relationship. He/She processes customer requests and complaints, in coordination with the teams concerned if necessary, and ensures the follow-up of receipts while contributing to recovery actions. He/She performs regular reporting of the commercial activity and ensures follow-up of the objectives set. Finally, he/she works closely with the technical and administrative teams to ensure quality of service and customer satisfaction.
Candidate profile
The candidate must have training in commerce, insurance, management or a related field, as well as confirmed professional experience in the sale of insurance products or insurance brokerage. Good knowledge of insurance products and industry regulations is required, as well as the ability to analyze customer needs and propose tailored solutions. Mastery of the techniques of commercial negotiation, loyalty and development of a client portfolio is expected. The position requires autonomy, rigor, organization and results orientation, as well as an excellent sense of customer service and good interpersonal skills.
Additional information
Subsidiary: RMO Senegal. Offer number: #604754. Industry: Banking / Insurance / Finance. Function: Commercial insurance. Location: Senegal. Remuneration: fixed salary.
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