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E-commerce customer service agent — Itaosy AndranonahoatraAntananarivo (M/F)

Miavirtuease
📍 AntananarivoCDI💰 500 000 Ar net / mois🗓️ 24 days ago
Alerte Vigilance Taf4All

IMPORTANT: This is a direct offer. Be extremely careful. Never pay any fees (application processing fees) to get a job. Stay vigilant.

Job Description

Antananarivo
CDI
500 000 Ar net / mois

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Automatically translated from French. View the original offer

[ABOUT THE JOB]

We are looking for a serious, motivated, organized and comfortable person to ensure the after-sales service of several e-commerce shops. Work in person at Itaosy Andranonahoatra.

[YOUR DUTIES]

  • Respond to customer emails
  • Process return, exchange and refund requests
  • Customer reminder calls for package recovery (simple and rare outgoing calls)

[CANDIDATE PROFILE]

  • Excellent command of written French (spelling and grammar)
  • Good writing and communication skills
  • Good command of computer tools
  • A customer service or e-commerce experience is a plus

[WORKING HOURS]

Two slots possible: 10h00-18h00 or 11h00-19h00. 6 hours of actual work per day, 1h30 break.

[REMUNERATION AND BENEFITS]

  • Fixed salary: 500,000 Ar net / month
  • Transport allowances
  • Canteen available on site
  • Possibility to go home during the break for people living nearby

[APPLICATION]

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Expert Application Advice

Le recruteur juge d'abord votre français écrit : votre e-mail de candidature EST le test. Relisez-le deux fois, sans faute ni abréviation, et respectez exactement l'objet « REF - SAV-JO01 ». Ajoutez dans la présentation un court exemple de réponse à un client mécontent qui demande un remboursement.

Career advice powered by Taf4All

Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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