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Automatically translated from French. View the original offer
Description
As part of the recruitment for one of our clients, we are looking for a Microfinance Agency Manager. He/she is responsible for the overall management of the agency and ensures the proper functioning of administrative, commercial and financial activities. He/she oversees the teams, the development of the client portfolio as well as the monitoring of credit and collection operations. He/she also contributes to the achievement of the agency’s objectives, customer satisfaction and compliance with internal procedures. Missions / Responsibilities / Activities The head of the agency will be responsible for: Controlling the overall activity of the agency and ensuring its proper daily functioning in accordance with internal procedures. Develop the client portfolio through prospecting, loyalty and promotion of products and services of the institution. Oversee credit operations, from the receipt and analysis of files to the follow-up of refunds. Track the loan portfolio and outstanding amounts, coordinating the necessary collection actions. Supervise and animate the agency team, distribute tasks, monitor performance and support employees. Monitor cash, savings and other transactions to ensure compliance and security. Develop and transmit agency reports, analyze results and propose corrective actions to achieve the objectives set. Ensure compliance with procedures, risk control and the quality of customer relations, while ensuring the processing of complaints. Job Requirements
Candidate profile ĂŠHold at least one Bac+3 in Banking, Finance, Microfinance, Management, Accounting or similar field. Have at least 2 years of professional experience in the microfinance sector, ideally in a supervisory or agency management position. Have a good command of credit, savings, cash and collection operations. Have proven skills in team management, business development and client portfolio management. Master the office tools as well as the techniques of reporting and monitoring indicators. Demonstrate leadership, rigor, integrity, organization, accountability and results orientation. Applicant profile
Experience Level: Medium
Years of work experience: Between 2 year and 3 years
Minimum Education Level: Bachelor's Degree Application Documents
Curriculum Vitae Appy Instructions Please read the offer carefully before applying. Any application that does not meet the listed criteria will simply be rejected. Send us your application documents to the email address
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