IN
Agent paie — compagnie de transport interurbain, Ouagadougou
CDI7 days ago
Alerte Vigilance Taf4All
IMPORTANT: This is a direct offer. Be extremely careful. Never pay any fees (application processing fees) to get a job. Stay vigilant.
Job Description
Ouagadougou
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
[
] Dans le cadre du lancement de ses activités, une nouvelle compagnie de transport interurbain de voyageurs recrute 06 agents du centre d'appels / téléconseillers.
[MISSIONS]
- Répondre aux appels et accueillir les clients avec courtoisie
- Identifier les besoins et renseigner sur les destinations, horaires et tarifs
- Orienter les clients et accompagner les demandes de réservation lorsque le dispositif le permet
- Traiter les préoccupations simples et enregistrer les réclamations
- Effectuer des relances commerciales et participer aux enquêtes de satisfaction
- Enregistrer les informations utiles et transmettre les situations complexes
[
]
- Bac minimum
- Bonne expression orale et écrite en français
- La maîtrise des langues nationales constitue un atout
- Une expérience dans le transport de voyageurs constitue un atout
[QUALITÉS ET COMPÉTENCES ATTENDUES]
- Excellente expression orale
- Écoute et patience
- Courtoisie
- Capacité de persuasion
- Maîtrise des outils téléphoniques et numériques
- Bonne communication et sens du service
[
]
- Un curriculum vitae (CV) actualisé
- Une copie de la CNIB ou du passeport
- Copies des diplômes et/ou attestations utiles
- Justificatifs ou références permettant d'apprécier l'expérience professionnelle
- Un numéro de téléphone joignable
.
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Expert Application Advice
Mentionnez clairement dans votre CV les langues nationales que vous parlez (mooré, dioula, fulfuldé...) : beaucoup de voyageurs appellent dans leur langue et c'est un vrai atout signalé par le recruteur. Soignez aussi votre message vocal si vous envoyez le dossier par WhatsApp.
Career advice powered by Taf4All
Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.