CO
CONSEILLER CLIENT BILINGUE EN/FR -réf:CC-BLG/1026
CDIabout 1 month ago
Job Description
Antananarivo
CDI
Salaire fixe : 600 000
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Automatically translated from French. View the original offer
As part of the launch of a new activity dedicated to a large international group in the retail and e-commerce sector. We are looking for 5 Bilingual French / English Customer Advisors. You will join a pioneering team based on our Ambohimahitsy and actively participate in the success of this new project by ensuring a high quality customer relationship.
Main duties
Manage and process customer requests (information, order tracking, claims management and after-sales service). Provide clear, tailored and personalized answers while ensuring customer satisfaction. Master and inform management tools to ensure rigorous follow-up of files.
Candidate profile
Languages: Fluency in French (level C1) and good level of English (level B2).
Experience
Experience: Minimum 2 years experience in customer service / customer relationship desired. Prior experience in the retail or e-commerce sectors is a real plus. Know-how: Rigor, reliability, relational ease, strong commitment and good professional stability.
Other information
Location
Workplace, Package & Benefits: Place of post: On site at Ambohimahitsy (NO TELEWORK) Fixed salary: 600,000 Ariary Language bonus: 140,000 Ariary Variable: Up to 30% of base salary Advantages: Transport supported, canteen on site, and mutual health Duties Manage and process customer requests (information, order tracking, claims management and after-sales service). Provide clear, tailored and personalized answers while ensuring customer satisfaction. Master and inform management tools to ensure rigorous follow-up of files. Candidate profile Languages: Fluency in French (level C1) and good level of English (level B2). Experience: Minimum 2 years experience in customer service / customer relationship desired. Prior experience in the retail or e-commerce sectors is a real plus. Know-how: Rigor, reliability, relational ease, strong commitment and good professional stability.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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