EN

Food & Beverage (F&B) Supervisor

Enro Hotel
📍 KampalaCDI🗓️ 19 days ago

Job Description

Kampala
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Enro Hotel recrute un superviseur Food & Beverage (F&B) pour son établissement situé à Mityana, en Ouganda. Ce poste à temps plein, sous la responsabilité du Hotel Operations Manager, vise à encadrer les opérations quotidiennes du département restauration et boissons. Le titulaire devra garantir un service client irréprochable, le respect strict des normes d'hygiène et de sécurité alimentaire, ainsi que l'atteinte des objectifs de vente et de rentabilité. Une expérience de trois ans minimum dans le secteur F&B est exigée, avec une préférence pour les candidats ayant déjà occupé un poste d'encadrement pendant au moins un an.

Les

incluent la supervision des services de restaurant, bar, room service et banquets, la coordination avec la cuisine pour une préparation et un service ponctuels, ainsi que l'encadrement des équipes de serveurs, barmans, caissiers et stewards. Le superviseur sera également chargé de former les nouveaux employés aux standards de l'hôtel, d'accueillir les clients et de résoudre leurs réclamations avec professionnalisme. Il devra surveiller les stocks, veiller à leur bonne conservation, et participer aux inventaires. La conformité aux règles d'hygiène et de sécurité, le suivi des performances commerciales, la mise en place de techniques de vente incitative, ainsi que la rédaction de rapports quotidiens font partie intégrante du rôle. Une collaboration étroite avec les départements cuisine, housekeeping, front office, maintenance, finance et achats est essentielle pour assurer le bon fonctionnement de l'établissement.

Le candidat idéal justifie d'un diplôme ou d'une licence en gestion hôtelière, management du tourisme, administration des affaires ou domaine connexe. Il possède d'excellentes compétences en leadership, communication, résolution de conflits, et une bonne maîtrise des outils informatiques (MS Office, systèmes de point de vente). La connaissance des normes d'hygiène et la capacité à travailler sous pression, y compris les week-ends et jours fériés, sont indispensables. Le poste implique de longues périodes debout et le port occasionnel de charges.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

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