Senior ServiceNow Consultant (CPT)

Verified Ad Apply Now Senior ServiceNow Consultant (CPT) Datafin Monday, 20 April 2026 2 IT/Computer - Other IT/Computer Cape Town FULL TIME Job Specification Company Reference Number 26317 Job Summary Senior ServiceNow Consultant (CPT)

Engineering/Technical ~ IT - Software Development ~ IT - Infrastructure Cape Town - Western Cape - South Africa ENVIRONMENT: GUIDE technical engagements, ensuring the highest standards of solution design and delivery, while driving positive outcomes for clients utilising your expertise to fill the role of a Senior ServiceNow Consultant wanted by a provider of innovative Asset, Fund and Investor Services. You will take a lead alongside Head of Practice in London - on the implementation and optimisation of ServiceNow platform, including modules such as ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. The successful incumbent must have 5 years of work experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM. You also require in-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies & familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension. DUTIES: Architect and lead ServiceNow implementations. Stakeholder Collaboration. ServiceNow best practice and standards. Technical Documentation. Quality Assurance / Pre-delivery or other audits. Customization and Development Leadership. Project Oversight. Technical Mentorship and Team Leadership. Complex Problem Resolution. Continuous Improvement. Company ServiceNow instance. Client & Company PTY planning. REQUIREMENTS: ServiceNow Expertise: At least 5 years of experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM. Proven Leadership in Implementations: Demonstrated success in leading enterprise-level ServiceNow implementations, balancing technical precision with business strategy. Advanced Technical Proficiency: In-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies. Architectural Design Excellence: Extensive experience in designing scalable ServiceNow architectures and complex system integrations. Industry Knowledge: Familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension. Advantageous ServiceNow Certifications: Holding certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA). ATTRIBUTES: Complex Problem-Solving Skills: Skilled in resolving technical challenges while minimizing impact to end users. Strategic Communication: Strong client-facing skills, adept at communicating technical concepts to both technical teams and executive stakeholders. Team and Leadership Skills: Proven ability to mentor and guide technical teams, fostering collaboration and knowledge sharing. Apply for this Job Datafin Recruiter Apply Now Refer a friend