Customer Service Consultant

Customer Service Consultant | Job Mail

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7 Marketing jobs in Stellenbosch on Job Mail

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Customer Service Consultant

Persona Staff

Sunday, 17 May 2026

4

Sales/Marketing - Marketing

Stellenbosch

FULL TIME

R10 000,00 - R15 000,00 (PER MONTH)

Job Specification

Company

Reference Number CPT006357/CS

Job Summary

What You’ll Be Doing: Assist the marketing team with planning and rolling out multi-channel campaigns, from digital to in-store and events. Get involved in brand events—sometimes during weekends or after hours. Provide reliable admin support to keep everything running smoothly. Help put together creative product giveaways for competitions and sponsorships. Contribute to email and social media content—both copy and design ideas. Act as a key link between head office, store teams, and customers—especially when it comes to resolving issues. Manage and monitor all relevant social media communities. Research customer behaviour and marketing trends to support strategic decisions. Keep track of customer communication requests and ensure they reach the right people. Support the execution of effective marketing campaigns—online and offline. Keep an eye on competitors and assist with analysis. Compile reports by collecting and analyzing sales and campaign data. Collaborate with the design team to create compelling promotional material. Assist with video content and fun ideas to boost product awareness online. Help organize promotional activities to support new product or service launches. Take on additional tasks as needed—every day’s a little different! What We’re Looking For: Minimum 2 years’ relevant marketing experience. E-commerce and digital marketing exposure is a definite advantage. Strong communication skills and a natural flair for customer service. Able to switch between tasks and priorities without losing focus. Confident using MS Office and has basic knowledge of Adobe Suite (Photoshop, Illustrator, etc.). A strong sense of responsibility and accountability. Ability to work well under pressure. A genuine passion for cooking and baking. Driver’s license and own transport is advantageous. Interested?

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