Senior ServiceNow Consultant (CPT)

Senior ServiceNow Consultant (CPT) | Job Mail

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Senior ServiceNow Consultant (CPT)

Datafin

Saturday, 16 May 2026

2

IT/Computer - Other IT/Computer

Cape Town

FULL TIME

Job Specification

Company

Reference Number 26317

Job Summary

Senior ServiceNow Consultant (CPT)

Engineering/Technical ~ IT - Software Development ~ IT - Infrastructure Cape Town - Western Cape - South Africa

ENVIRONMENT:

GUIDE technical engagements, ensuring the highest standards of solution design and delivery, while driving positive outcomes for clients utilising your expertise to fill the role of a Senior ServiceNow Consultant wanted by a provider of innovative Asset, Fund and Investor Services. You will take a lead alongside Head of Practice in London - on the implementation and optimisation of ServiceNow platform, including modules such as ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. The successful incumbent must have 5 years of work experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM. You also require in-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies & familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension.

DUTIES:

Architect and lead ServiceNow implementations.

Stakeholder Collaboration.

ServiceNow best practice and standards.

Technical Documentation.

Quality Assurance / Pre-delivery or other audits.

Customization and Development Leadership.

Project Oversight.

Technical Mentorship and Team Leadership.

Complex Problem Resolution.

Continuous Improvement.

Company ServiceNow instance.

Client & Company PTY planning.

REQUIREMENTS:

ServiceNow Expertise: At least 5 years of experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM.

Proven Leadership in Implementations: Demonstrated success in leading enterprise-level ServiceNow implementations, balancing technical precision with business strategy.

Advanced Technical Proficiency: In-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies.

Architectural Design Excellence: Extensive experience in designing scalable ServiceNow architectures and complex system integrations.

Industry Knowledge: Familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension.

Advantageous

ServiceNow Certifications: Holding certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA).

ATTRIBUTES:

Complex Problem-Solving Skills: Skilled in resolving technical challenges while minimizing impact to end users.

Strategic Communication: Strong client-facing skills, adept at communicating technical concepts to both technical teams and executive stakeholders.

Team and Leadership Skills: Proven ability to mentor and guide technical teams, fostering collaboration and knowledge sharing.

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Job Details

• Country : Afrique du Sud

• Contract Type : Freelance

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