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Customer Care Executive
Full Time
Posted on
August 7, 2026
Localisation
Blantyre & Lilongwe
Expiry Date
August 14, 2026
Company: Carbon Auto & Tyre Limited
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Overview
Job Title: Customer Care Executive
Location: Lilongwe & Blantyre, Malawi
Job Type: Full-Time
About Us: (Carbon Auto & Tyre Limited)
We are a retail company focused on selling tyres, car batteries, wipers, oils, car accessories and car services looking for Customer Care Executive to be the face of our business and drive daily sales.
Key Responsibilities:
Customer Service: Greet customers warmly, understand their needs, and provide expert product recommendations.
Sales Generation: Process transactions accurately, handle cash and digital payments, and actively promote special offers to meet daily/monthly sales targets.
Inventory Management: Monitor stock levels on the showroom floor, restock shelves, and assist with regular stock counts.
Store Maintenance: Ensure the counter area, display shelves, and overall showroom are clean, organized, and visually appealing.
Qualifications & Requirements:
Minimum of a diploma in Business Administration, Marketing, or a related field.
Proven experience in retail sales, customer service, or a similar front-facing role.
Excellent communication skills in English and Chichewa.
Strong basic math skills and familiarity with Point of Sale (POS) systems.
A friendly, energetic, and professional demeanor with the ability to multitask in a busy environment.
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