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Asset Recovery Officer This role involves identifying, assessing, and recovering delinquent or defaulted assets to optimize financial performance and minimize losses. The officer will evaluate collateral, negotiate repayment plans, and collaborate with legal teams to enforce recovery actions when necessary. Strong analytical skills, attention to detail, and proficiency in financial reporting are essential to assess risk and track recovery progress. Experience in collections, debt recovery, or financial services is highly valued, along with excellent communication and negotiation abilities to engage with clients and stakeholders effectively. Knowledge of regulatory compliance and industry best practices ensures adherence to legal and ethical standards throughout the recovery process. Role Overview: Spectrum Credit Limited is in search of an Asset Recovery Officer whose duties will involve physically tracking down, repossessing, and reclaiming collateral assets, specifically motor vehicles, associated with Asset Secured Lending and other secured financing arrangements. This position is tasked with ensuring that asset recovery is completed within the designated turnaround time, executed in compliance with legal and safety standards, subjected to comprehensive inspection, and documented with precision in accordance with company policies and regulatory mandates to mitigate financial losses. Location/ Branches: Solwezi, Copperbelt, and Lusaka Key Responsibilities: Execute approved repossession orders promptly and within the stipulated turnaround times. Locate, secure, and repossess motor vehicles in default while adhering to company protocols and all relevant legal regulations. Collaborate with external tracking firms, investigative personnel, and internal departments to gather precise asset location information. Perform comprehensive on-site repossession evaluations, comprising condition assessments, verification procedures, and detailed documentation. Upon receipt of repossessed assets at storage yards, conduct a secondary thorough inspection using a detailed checklist. Professionally interact with customers in person to address overdue accounts, clearly communicate payment arrears, and assist in account resolution where feasible. Responsibilities include securely transporting repossessed vehicles to designated yards while ensuring all required documentation is accurately completed and submitted. Prepare systems with updates on repossession progress and deliver status reports punctually. Compose and deliver repossession reports, which encompass daily updates and incident reports. Document any disputes, damages, or incidents that arise during the repossession process, and propose measures to prevent their recurrence. Ensure full adherence to organizational policies, safety protocols, and applicable regulatory mandates. Required Competencies Earned credentials in Business, Finance, Management, or an equivalent discipline, such as a certificate or diploma. With a minimum of one to two years of practical experience in the domains of Asset Recovery, Repossessions, or Field Collections, the ideal candidate will have developed a solid foundation in these specialized areas. Highly proficient in problem-solving, with exceptional communication and negotiation capabilities. Analytical skills and a strong commitment to customer service are essential. Demonstrates strong reporting skills and in-depth understanding of products. Possesses strong technical skills in MS Office applications and a thorough understanding of asset-secured lending products. Possesses a solid understanding of internal systems and repossession protocols. Proficiency in asset inspection methodologies, the ability to complete thorough checklists, and adherence to established documentation standards are required. Valid driver’s license.
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