HR and Office Manager - DRC, Kinshasa, Democratic Republic of Congo

Responsabilités

HR and Office Manager - DRC, Kinshasa, Democratic Republic of Congo Organization: BURN Manufacturing (BURN) Country: Democratic Republic of Congo City: Kinshasa Office: BURN in Kinshasa About the role: BURN is looking for an HR and Office Manager who will support the day-to-day operations of the HR function while ensuring smooth, efficient office administration and facilities support for the DRC team. Duties and Responsibilities : Manage the onboarding process for all new employees, including induction and completion of required documentation (contracts, policies, rules, and procedures). Prepare and process payroll inputs for employees and casuals in coordination with Finance/Payroll. Develop, localize, and maintain employee handbook content and HR policies for DRC; communicate and train employees on policy updates. Collect, verify, and file all documentation required for contract preparation for new hires; maintain accurate and confidential personnel records. Monitor contract expiry dates and manage the electronic employee data sheet to ensure employees do not work without valid contracts. Handle HR-related issues raised by employees, escalating to management where necessary; support employee relations and disciplinary processes in line with policy and local law. Support performance management by coordinating appraisal meetings and following up on action items and manager feedback. Manage filing and records for casual workers in DRC and ensure compliance with documentation requirements. Coordinate employee exit processes for employees and contractors, ensuring all documentation is completed, medicals (where applicable) are done, and company property is returned. Coordinate periodic medical check-ups for employees and support the Health Officer on work injury matters as required. Keep up to date with changes in DRC labour laws and advise management on relevant updates and required actions. Oversee day-to-day office operations, including reception/front office coordination, visitor management, meeting room scheduling, and office communications. Ensure BURN offices throughout the country are fit for purpose, with reliable connectivity, adequate facilities, and appropriate equipment; coordinate corrective actions with IT, Administration, and service providers to maintain agreed service levels. Support office asset and equipment management (basic tracking of office furniture/equipment, allocation records, and follow-up for repairs or replacements). Coordinate travel and accommodation logistics for staff and visitors where required, ensuring compliance with internal processes. Process and track office-related invoices and service requests, maintaining organized records and coordinating approvals with relevant stakeholders. Perform any other duties as may be assigned by your manager from time to time. Skills and Experience: The People Department requires strong data management capabilities, so Excel skills and experience working with data is critical. Familiarity with AI is an additional requirement. Minimum Bachelor's in HR, management, or a Higher Diploma in Human Resource Management Minimum three years of experience in an HR Department, with at least one year in management roles Knowledge of Labor law and employment best practices French and English Language (written and spoken) Qualified Female Candidates encouraged

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