Assistant Manager Learning & Development

Responsabilités

To support the design, coordination, implementation, and evaluation of the Bank’s Learning & Development initiatives, ensuring employees develop the knowledge, skills, and competencies required to deliver business and strategic objectives. SUMMARY OF THE KEY DUTIES AND RESPONSIBILITIES – Support the development and implementation of the annual Learning & Development plan, calendar, and budget. – Conduct and consolidate Training Needs Analysis (TNA) and coordinate appropriate learning interventions. – Coordinate training programmes, workshops, coaching, mentoring, e-learning, and other development initiatives. – Support Graduate Trainee, talent, career, leadership, and employee development programmes. – Partner with business units to identify technical, functional, behavioral, and leadership capability needs. – Monitor training participation, completion, effectiveness, and application of learning in the workplace. – Maintain accurate training records and ensure timely updates in the HRIS/Learning Management System. – Prepare L&D reports, dashboards, and management updates on training activities, costs, and outcomes. – Support training budget monitoring, vendor management, and evaluation of training providers. – Ensure mandatory and regulatory training requirements are completed within stipulated timelines. – Promote a culture of continuous learning and support innovative and digital learning solutions. – Support compliance, audit requirements, and continuous improvement of L&D processes. KEY COMPETENCIES REQUIRED AND ACADEMIC BACKGROUND (Knowledge, skills, qualifications, and experience required for satisfactory job performance) A: Required Qualifications – Bachelor’s degree in Human Resources Management, Learning & Development, Education, Training, Business Administration, Psychology, Organizational Development, or a related field. – Master’s Degree and/or professional qualification in HR, L&D, Training, or a related field is an added advantage. B: Required Experience: – Minimum 3-4 years’ relevant experience in Learning & Development, Training, HR, Talent Management, or a related field. – Proven experience in training coordination, TNA, learning programme design, and training evaluation. – Experience working with training providers and consultants. – Banking or experience in a highly regulated environment is an added advantage. C: Required knowledge and skills – Strong Learning & Development and adult learning knowledge. – Training Needs Analysis and competency development. – Strong planning, coordination, and project management skills. – Good HR analytics, reporting, and presentation skills. – Proficiency in Microsoft Office, particularly Excel and PowerPoint. – Experience using HRIS/Learning Management Systems. – Strong communication, interpersonal, coaching, and stakeholder management skills. – Analytical, innovative, results-oriented, and highly organized. – High level of integrity, confidentiality, and professionalism. Interested candidates are requested to submit their applications through Mwanga Hakika Bank | Career Page (careers-page.com). The deadline for the application is 11th September 2026. Only shortlisted candidates will be

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