Serenity Medical Center is recruiting an Assistant Administrator

Serenity Medical Center is recruiting an Assistant Administrator Reports to: Operations Director/Administrator About Serenity Medical Center Serenity Medical Center is a 24-hour multidisciplinary healthcare facility located in Damas, Yaoundé. The Center is seeking a technically strong, ethical and proactive professional to support the Administrator in finance, internal controls, staff coordination, service efficiency and institutional growth. Position summary and reporting relationship The Assistant Administrator – Finance & Administration serves as a hands-on deputy to the Administrator. The role consolidates the clinic’s accounting and financial-control functions, while also assuming delegated supervision of non-clinical administration. The General Supervisor and Medical Secretary will report administratively to this position.

Responsabilités

Core duties and responsibilities Accounting and reporting: Maintain journals, ledgers, bank and cash records, receivables and payables, monthly closings, budgets, forecasts and management reports. Revenue assurance and cash controls: Reconcile each patient’s reception, EMR and service registers with invoices, receipts, cash, MTN MoMo, Orange Money, bank deposits and insurance claims; investigate discrepancies. Internal controls and integrity: Enforce documented approvals, track exceptions, conduct stock checks, control expenditures, escalate fraud risks and monitor financial transactions. Assistant Administrator leadership: Coordinate daily non-clinical activities under the Administrator; supervise the General Supervisor and Medical Secretary, establish action plans and follow up on service issues.

Expérience

Patient experience and service continuity: Monitor reception, patient flow, shift coverage, facilities, hygiene, resource readiness, complaints and corrective actions in collaboration with clinical teams. Human resources and compliance: Support recruitment, staff files, attendance, payroll preparation, training, performance follow-up and applicable tax, CNPS and statutory filings. Insurance, purchasing and partnerships: Coordinate insurer claims and collections, supplier documentation, expenditure plans, outreach activities, corporate partnerships and verified marketing performance. Technology, stock and assets: Oversee the accuracy of EMR and paper registers, maintain secure Excel dashboards, reconcile pharmacy and laboratory stocks, and manage fixed assets and controlled records. NB: Clinical decisions remain the responsibility of licensed practitioners; major HR and financial approvals remain with the Administrator/CEO; material financial records and reconciliations will be reviewed by the Administrator/CEO and independent or external auditors.

Minimum qualifications and essential experience Bachelor’s degree (Licence/Bac +3 or equivalent) in Accounting, Finance, Audit, Management, Business Administration or a closely related field; At least 3 years of hands-on accounting or finance experience, including reconciliations, cash and bank controls, ledger management, expense verification and financial reporting, with demonstrated staff or cross-functional coordination; Working knowledge of double-entry bookkeeping, SYSCOHADA/OHADA accounting principles and basic payroll, tax and CNPS administrative processes;

Strong Microsoft Excel skills, including advanced formulas, lookups, pivot tables and reconciliations, as well as aptitude for accounting software and electronic patient or billing systems; Demonstrated integrity, confidentiality, managerial judgment, leadership, clear reporting, attention to detail and ability to investigate exceptions; Good professional or functional French and English, both written and spoken. Preferred qualifications and added advantages Master’s degree or recognized professional accounting certification, completed or in progress;

• 5 or more years of relevant experience and at least 1 year of staff or team supervision; Experience in healthcare, clinics, laboratories, pharmacies, insurers, corporate receivables or multi-service financial operations; Experience with Electronic Medical Records (EMR), Sage, Odoo, QuickBooks, Power BI, mobile-money reconciliation, inventory management, internal controls or supervisory SOPs; Experience overseeing patient service quality, staff coordination, budgets, insurer claims, commercial outreach and process improvement.

Localisation

Location: Damas, Yaoundé, Cameroon Employment: On-site Selection process Shortlisted candidates may be required to complete a practical Excel/accounting and patient-revenue reconciliation exercise, a supervisory case study and a competency-based interview. Professional references and qualifications may be verified. Applications will be assessed against the requirements of the role.

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