IC

CALL CENTRE AGENT

ICYPEED LOGISTICS
📍 LusakaCDI🗓️ 6 days ago

Job Description

Lusaka
CDI

Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

Responsabilités

We are seeking a motivated and detail-oriented individual to join our team at Icypeed. You will have the opportunity to work in a fast-paced environment . The Call Centre Agent will handle inbound and outbound calls from customers on behalf of our clients, addressing inquiries, resolving issues, and providing excellent service. The ideal candidate should have strong communication skills, attention to detail, and a passion for assisting others. RESPONSIBILITIES AND DUTIES: Manage large amounts of inbound and outbound phone calls Manage social media platform inquiries on

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When tailoring your CV for ICYPEED LOGISTICS, directly address how you meet les compétences demandées dans l'annonce with a specific, verifiable achievement. Use numbers and outcomes—don’t just list duties. This shows you understand their priority and proves you can deliver.

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Your safety comes first — read before you go

Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.

  • •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
  • •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
  • •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
  • •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
  • •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
  • •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.

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