Job Description
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Responsabilités
Royal Livingstone Resort, operated by Anantara, is a distinguished luxury resort situated in Livingstone, Zambia, offering exceptional accommodations and world-class hospitality. The resort features elegantly designed rooms and suites, each providing breathtaking views of the Zambezi River and Victoria Falls. Guests can enjoy an array of amenities, including a spa, swimming pool, fitness center, and multiple dining options featuring both local and international cuisine. The resort also provides exclusive experiences such as guided tours of Victoria Falls, sunset cruises on the Zambezi River, and cultural excursions to nearby attractions. Ideal candidates for this role will possess outstanding communication skills, a passion for hospitality, and prior experience in a luxury resort environment. Responsibilities include delivering personalized guest service, maintaining high standards of cleanliness and presentation, and collaborating with cross-functional teams to ensure seamless operations. AlcĂĄntara Hotels & Resorts, a premier global luxury hotel and resort brand deeply connected to Thai heritage, embodies the essence of genuine hospitality. Derived from the Sanskrit term meaning âwithout endâ, our ethos represents liberation, fluidity, and balance. We are committed to ensuring every experienceâwhether for guests or employeesâcreates a meaningful and enduring impact. Join us in this vision at our upcoming job fair. Established in Thailand in 2001, our organization has since grown into a global presence, welcoming guests in some of the most enchanting destinations worldwideâspanning idyllic beaches and secluded islands to historic landmarks and bustling urban centers. If you thrive on a dedication to kindness, sincerity, and genuine hospitality, Anantara provides a boundless career opportunity. KEY DUTIES AND RESPONSIBILITIES Please be advised that the following does not encompass every duty associated with this role. A5 Avant, our employees consistently identify innovative approaches to support the business, its guests, and fellow team members. Among these responsibilities, the primary obligations for this position include: To prioritize guest safety and promptly resolve any guest concerns, ensuring their complete satisfaction with the services provided. To guarantee the optimal performance and efficiency of air conditioning units. Execute all tasks outlined in the hotelâs preventive maintenance schedule in accordance with established plans. Responsible for the professional oversight, maintenance, and proper storage of all hotel-provided tools upon completion of each shift. Upon completion of assigned tasks, ensure all work areas are thoroughly cleaned and maintained in accordance with established standards. Adhere strictly to all established safety protocols and guidelines during the execution of duties. Consistently ensure clear and timely communication with the Shift Leader throughout each shift. Actively contribute to the implementation of the Hotelâs energy conservation initiatives. To promote and implement the use of environmentally sustainable products throughout the workplace. Proactively identify and propose cost-saving initiatives whenever feasible, extending beyond the scope of the Engineering Department. Sharing is caring! Click the icons below to share.
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