Norwegian Refugee Council recrute des Consultants en Évaluation (Projet IMPACT)

EXCLUSIF

Niveau BAC+5 . 2026

• 0 commentaires Norwegian Refugee Council recrute des Consultants en Évaluation (Projet IMPACT) Integrated Multisectoral Response for Conflict-Affected Populations in the Territories (IMPACT) of North Kivu and Ituri, DRC, July 2026 Navigation [ ]  Login Login with LinkedIn Home Jobs Resumes Post A Job Pages Scholarship Member Post a Resume  Login Login with LinkedIn Integrated Multisectoral Response for Conflict-Affected Populations in the Territories (IMPACT) of North Kivu and Ituri, DRC 4 views0 applications Consultancy Democratic Republic of Congo July 6, 2026 - July 21, 2026 Monitoring and Evaluation Print

Formation / Diplômes

Background Context

Expérience

The eastern part of the Democratic Republic of Congo (DRC), particularly North Kivu and Ituri provinces, continues to face a protracted humanitarian crisis driven by persistent armed conflict, intercommunal violence, and widespread population displacement. Cycles of violence have resulted in massive disruptions to livelihoods, destruction of infrastructure, and weakened social protection systems. Millions of people remain internally displaced or have experienced multiple displacements, often living in precarious conditions with limited access to basic services. The complexity of the crisis, combined with limited state capacity and continued insecurity, requires integrated humanitarian responses that simultaneously address immediate lifesaving needs while strengthening resilience, promoting protection, and supporting recovery and transition toward durable solutions. The Integrated Multisectoral Response for Conflict-Affected Populations (IMPACT) project is implemented by the Norwegian Refugee Council (NRC) with funding from European Civil Protection and Humanitarian Aid Operations (ECHO). The project is implemented in North Kivu and Ituri provinces, Democratic Republic of Congo (DRC), regions characterized by protracted armed conflict, large-scale internal displacement, protection risks, and limited access to basic services. Through this integrated approach, the project seeks not only to address urgent humanitarian needs but also to strengthen local capacities, improve access to essential services, and contribute to longer-term resilience and protection outcomes NRC’s activities and presence The Norwegian Refugee Council (NRC) has been present in the Democratic Republic of the Congo since 2001 and is today among the leading international humanitarian organizations supporting populations affected by armed conflict, forced displacement, and protracted humanitarian crises. Its operations are mainly concentrated in the eastern provinces of the country, particularly North Kivu, South Kivu, and Ituri, which experience some of the highest levels of vulnerability and displacement on the African continent. NRC maintains an extensive operational presence that enables it to respond rapidly in emergency-affected areas while ensuring close follow-up and engagement with affected communities. The organization implements an integrated and multisectoral approach based on its core competencies: Information, Counselling and Legal Assistance (ICLA), Education, Water, Sanitation and Hygiene (WASH), Shelter and Settlements, as well as a Rapid Response Mechanism (RRM) component. This approach aims to address the immediate life-saving needs of affected populations while strengthening their resilience to recurring shocks. Interventions primarily target internally displaced persons (IDPs), returnees, refugees, repatriates, and vulnerable host communities affected directly or indirectly by crises. Beyond emergency humanitarian assistance, NRC promotes approaches that support durable solutions to forced displacement and socio-economic exclusion. Through its programs, the organization supports access to housing, land and property rights, access to quality education for children affected by crises, as well as access to water and shelter. NRC also places particular emphasis on inclusion, Accountability to Affected Populations (AAP), community participation, and the cross-cutting integration of gender, protection, and risk management throughout its interventions. As a key actor in the humanitarian response in the DRC, NRC plays an active role in sectoral coordination mechanisms at both national and provincial levels. The organization regularly contributes to the work of humanitarian clusters and technical working groups, particularly in the areas of Protection, WASH, Shelter and Non-Food Items (NFI), Education, and Housing, Land and Property (HLP), where it is widely recognized for its technical expertise. Through its analysis and advocacy efforts, NRC also helps bring the concerns of affected populations to the attention of national authorities, donors, and international humanitarian partners. Furthermore, NRC is fully committed to international commitments on the localization of humanitarian aid. The organization works closely with national organizations, community-based structures, and local authorities to strengthen their technical and institutional capacities, promote local ownership of interventions, and ensure the sustainability of achieved results. This partnership-based approach not only enhances the effectiveness of the humanitarian response but also strengthens the resilience of communities facing recurrent crises in eastern Democratic Republic of Congo. NRC’s intervention specific to the evaluation The intervention is based on an integrated and multisectoral approach, with Education in Emergencies (EiE) serving as the primary entry point for reaching crisis-affected children and their families. This approach is complemented by a package of interventions covering Protection and Information, Counselling and Legal Assistance (ICLA), Shelter and Settlements (S&S), Water, Sanitation and Hygiene (WASH), as well as a rapid shock-response mechanism (Crisis Modifier). An additional component dedicated to engagement with Armed Groups and De Facto Authorities (AGDAs), implemented in partnership with a specialized organization, further strengthens the protection and humanitarian access dimensions of the project. The project’s Theory of Change assumes that the combined provision of quality essential services in safe environments, together with protection mechanisms, rights-based support, and dialogue with influential conflict actors, contributes to reducing the negative impacts of crises on internally displaced persons and vulnerable host communities. This approach aims not only to address immediate humanitarian needs but also to preserve humanitarian space and create enabling conditions for durable solutions for populations affected by forced displacement. The project primarily targets internally displaced persons (IDPs), returnees, and vulnerable host communities across the intervention areas. Attention is given to school-aged children, women and girls, adolescents, and households facing multiple vulnerabilities related to access to education, WASH services, protection, basic services, and housing, land and property rights. To date, the project has reached approximately 209,348 unique participants, of whom 52% are women and girls, demonstrating a strong focus on the most vulnerable population groups. In terms of intended results, the project seeks to achieve six interconnected outcomes covering: improved access to safe and quality education in emergency settings; strengthened protection and access to rights through legal assistance and community-based protection mechanisms; improved living conditions through dignified shelter solutions; enhanced and sustainable access to water, sanitation and hygiene services; reduced vulnerability to shocks through integrated rapid-response mechanisms; and strengthened engagement of armed groups and de facto authorities in promoting civilian protection and respect for International Humanitarian Law (IHL). These outcomes have been translated into tangible achievements across six technical sectors. Under the Education in Emergencies component (Result 1), more than 53,000 children were enrolled in formal education, over 4,000 children benefited from non-formal education programmes, and more than 77,000 children received school kits, demonstrating significant progress in improving access to and continuity of education. Under the Protection and ICLA component (Result 2), nearly 20,000 individuals received support to obtain civil documentation, while more than 16,000 people were assisted with housing, land and property (HLP) issues. In addition, thousands of community members participated in awareness-raising activities on rights protection and gender-based violence prevention, with support from specialized partners. Under the Shelter component (Result 3), 107 classrooms were rehabilitated or constructed, and approximately 7,680 people benefited from safe shelter solutions. WASH interventions (Result 4) enabled more than 10,000 people to access safe drinking water and nearly 17,000 people to benefit from improved sanitation facilities, complemented by hygiene promotion activities. Through the Crisis Modifier mechanism (Result 5), close to 20,000 individuals affected by sudden shocks received rapid humanitarian assistance. Finally, the AGDA engagement component (Result 6) facilitated awareness-raising sessions, trainings, and dialogue initiatives involving community actors, state authorities, and non-state actors, reaching more than 50,000 people to date.

Localisation

Project implementation has also been characterized by significant adaptations in response to the evolving operational context. A major amendment (MR02) enabled the geographical expansion of activities, increased the number of targeted schools from 49 to 79, and introduced a new component focused on engagement with armed groups and de facto authorities. Several operational adjustments were also undertaken, including the relocation of activities due to security constraints in certain areas. The project further benefited from a No-Cost Extension (NCE) until August 2026, justified by security, logistical, and financial challenges that affected access and implementation in parts of the intervention area. In addition, a Cost Extension (CE) was approved, increasing the overall project budget from EUR 4.5 million to EUR 10.3 million. This additional funding enabled the expansion of the geographical scope and the integration of new project components, with ECHO contributing more than EUR 9.2 million to the intervention. The project is implemented by NRC as the lead agency in collaboration with technical and operational partners. Geneva Call is responsible for the component related to engagement with armed groups and de facto authorities, particularly on issues concerning International Humanitarian Law and civilian protection. SOFEPADI, a Congolese national organization, supports the implementation of gender-based violence prevention and community awareness-raising activities. The project also benefits from funding and co-funding from several donors, including ECHO, BHA, SIDA, and NMFA, as well as from synergies with other humanitarian and development interventions, thereby strengthening its reach, complementarity, and overall contribution to the humanitarian response in the Democratic Republic of Congo.

• 2. Purpose of the evaluation and intended use 2.1. Overarching purpose The overall purpose of this external evaluation is to conduct an independent and objective assessment of the IMPACT project. The evaluation will assess the extent to which the project has achieved its intended objectives and contributed to improving the well-being and protection of targeted populations, in line with the project’s specific objectives and theory of change. The evaluation is expected to serve three primary and complementary purposes. First, it will fulfil NRC’s accountability commitments to ECHO, project participants, and other stakeholders by providing external evidence on project performance. Assess the alignment of the project design and implementation with the NRC DRC priorities and global policies.

Autres informations

Second, it will generate learning by identifying strengths, weaknesses, lessons learned, and good practices that can inform future humanitarian programming in DRC and similar contexts. Third, it will support strategic decision-making by providing actionable recommendations to improve programme design, implementation strategies, and integrated programming approaches. More specifically, the evaluation will aim to: Assess the relevance and appropriateness of the project design in relation to the needs and priorities of affected populations. Assess the extent to which the project design and implementation are aligned with NRC DRC priorities, global policies Assess the extent to which Education in Emergency interventions contributed to improved access to education, retention of children in school, learning continuity, and psychosocial well-being of girls and boys affected by the crisis. Assess the extent to which ICLA interventions produced concrete legal and administrative outcomes for affected populations, including access to birth certificates and supplementary judgments, improved security of tenure, access to land, and mitigation of HLP-related risks affecting shelter and protection outcomes. Assess the added value of the integrated approach between Education, Protection, ICLA, Shelter, and WASH in improving overall outcomes for affected populations. Assess the extent to which project activities were implemented in a timely manner and how operational decisions and adaptations contributed to efficient delivery of results in a changing context.. Assess how protection, gender equality, and inclusion were integrated in the project cycle and addressed. Identification of unintended positive or negative effects resulting from the implementation of the project. Identification and analysis of external factors (social, economic, political, geographical, cultural) and their effect/impact on results and processes The evaluation should explicitly analyse how insecurity, repeated displacement, limited functionality of civil registry and judicial services, administrative costs and delays, coexistence of statutory and customary land systems, and humanitarian access constraints affected ICLA delivery and outcomes. Assess the sustainability of selected project outcomes and interventions that were designed to generate longer-term benefits beyond the project period.. Document lessons learned and good practices to inform future programming. 2.2. How will the evaluation be used? Findings will be shared through: Internal learning workshops, Community feedback and restitution sessions, One-page summaries in local languages, Cluster forums, policy briefs, and learning products. Evaluation findings will inform program adaptation, advocacy with ECHO, and future humanitarian programming. 2.3. Who will it be used by? Primary users of this evaluation will be NRC programme and MEAL teams at field and country level, senior management, and implementing partners. They will use the findings to strengthen accountability, improve programme performance, and inform operational and strategic decision-making. Secondary users include donors and other key humanitarian stakeholders, who will use the evaluation results to gain evidence on project performance, results achieved, and lessons learned, and to inform future funding decisions, policy dialogue, and programming in similar contexts.

• 3. Scope and lines of inquiry 3.1. Scope: The evaluation will cover project intervention areas and the whole duration of the project from July 2023 until August 2026 depending on launching of inception phase. 3.1.1. Geographic Scope The evaluation will cover selected project implementation areas in North Kivu (Mabalako HZ, Mwesso (Kitschanga) HZ, Rutshuru HZ, Nyrangongo/Goma HZ, Beni/Bingo HZ and Ituri (Tchomia HZ, Linga HZ, Jiba HZ and Rwampara HZ) provinces. The consultant is expected to select representative sites that reflect different operational contexts, including displacement areas, return areas, and host communities. 3.1.2 Sectoral Scope The evaluation will examine all sectors implemented under the project, including Education, Shelter, WASH, ICLA, and DRR. Particular attention should be given to assessing the added value and effectiveness of the integrated multisectoral approach. Particular attention should also be given to the specific contribution of ICLA, with a distinct analytical focus on: (i) legal identity/documentation, especially access to birth certificates and supplementary judgments for conflict-affected children; and (ii) housing, land and property (HLP/LTP) support, including access to land, tenure security, due diligence support, and responses to HLP disputes and eviction risks. Within the Shelter sector, the evaluation should analyse the community-based approach implemented, particularly the mechanism through which NRC provides cash directly to schools to enable them to carry out all procurement and construction works. The evaluation should examine the extent to which this approach promotes local ownership and effectiveness in the implementation of activities. It should also identify the main limitations and challenges encountered, including delays in payments, financial management difficulties, as well as any other obstacles that may have affected the proper execution of the works. In addition, particular attention should be given to the organization of the works, by analysing the use of local labour (community artisans), the involvement of local workshops, as well as the dynamics of community participation. Finally, the evaluation should assess NRC’s supervision and support throughout the entire process, from planning to completion of the works, highlighting good practices and areas for improvement. 3.1.3 Time Scope The evaluation will cover the entire implementation period from July 2023 until the time of evaluation. It will assess both implementation processes and achieved results. 3.1.4Target Population The evaluation will consider the perspectives and experiences of various stakeholders, including project participants, community leaders, local authorities, teachers and school staff, NRC staff, and implementing partners. Special attention should be given to ensuring the inclusion of women, children, youth, internally displaced persons, and persons with disabilities. For the Education component, the evaluation should consider the perspectives of students (girls and boys), parents and caregivers, parent-teacher associations, school management committees, teachers, and local education authorities. For the WASH component, the evaluation should consider the perspectives of stakeholders involved in both school-based and community-based interventions. This includes students, teachers, parent-teacher associations, school management committees, users of school WASH facilities, households benefiting from community WASH services, water management

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