BA
Opérateur(rice) E-commerce & Création Visuels Télétravail
Freelanceabout 2 months ago
Job Description
Madagascar
Freelance
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Automatically translated from French. View the original offer
We hire an SMS operator to process incoming messages from our customers in full telework. You respond to user requests via SMS with speed and professionalism, respecting the scripts and response times defined. The position is 100% teleworking, with no obligation of physical presence. You work autonomously with access to the SMS management platform and internal communication tools.
Main duties
Process incoming SMS in real time and provide an appropriate response Comply with defined scripts and communication protocols Inform interactions in the tracking system Ensuring consistent quality of service and optimal responsiveness Refer complex requests or malfunctions to the supervisor
Candidate profile
Education / Qualifications
No diploma required, in-house training provided
Experience
Beginners accepted, customer relationship experience appreciated French writing fluent and good spelling
Other information
Ease with IT tools and web platforms Rigor and compliance with procedures and response times Autonomy in the organization of his time in telecommuting Further information Full teleworking, 100% remote Salary: 200 € per month + variable commission according to volume processed Charme Agency recruits: SMS Operator — Freelance, telework from Madagascar. Expected profile: no degree required, no experience required. Duties Process incoming SMS in real time and provide an appropriate response Respect defined scripts and communication protocols Inform interactions in the tracking system Ensure consistent quality of service and optimal responsiveness Retrace complex requests or malfunctions to supervisor Candidate profile No diploma required, internal training assured Beginners accepted, experience in customer relations appreciated French writing current and good spelling Abilities with computer tools and web platforms Rigor and respect for procedures and response times Autonomy in the organization of his time in telecommuting
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Bonjour Charme Agency, je suis candidat pour ce poste. Mon parcours en Afrique m’a permis de maîtriser les compétences demandées dans l'annonce dans des contextes complexes. Je serais ravi d’échanger sur ma capacité à apporter des solutions adaptées à vos enjeux. Merci pour votre considération.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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