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Automatically translated from French. View the original offer
Digital Pulse is looking for chat subscribers for a full-time freelance collaboration in Antananarivo. You will speak on Twizz, a platform of creators offering private content. You will manage written exchanges on behalf of creators, maintain the relationship with their subscribers and contribute to the sale of their digital content. The job involves conversations and content. It is necessary to be comfortable with this environment.
Beginners are accepted. Theoretical and practical training is planned to learn the tools, methods of communication and internal instructions.
Manage written conversations with subscribers on behalf of creators. Write natural answers, personalized and adapted to each interlocutor. Maintain the relationship with subscribers and promote their loyalty. Present paid digital content and grow sales. Follow the scripts, methods and instructions specific to each account. Deal with multiple conversations simultaneously with responsiveness. Provide useful information for the follow-up of exchanges. Communicate with those responsible and apply their returns. Respect the confidentiality of content, conversations and internal information.
We are looking for serious, dedicated and motivated people for a full-time collaboration.
EXPECTED SKILLS
Very good written French: spelling, grammar and formulation.
Speed of typing and computer ease. Ability to manage multiple exchanges in parallel. Good relationship and business sense. Punctuality, organization and respect of instructions. Ability to work as a team and take feedback into account. Experience with an X-based content and conversation environment.
MATERIAL CONDITIONS AND AVAILABILITY
Functional personal computer. Stable internet connection. Emergency solution to continue the work during power outages. Possibility of going to the office Andranomena according to the planned organization. Availability for day and night shifts, in French hours. Monitask acceptance for tracking hours and activity.
No prior experience is required. Experience in customer relations, sales, call center or conversation management is an asset. Written French, the understanding of methods and their application will be evaluated during recruitment. Further information
SALARY
Fixed 1 000 000 Ar per month. Bonus of 50,000 Ar per week for the best seller of a group of 3 chatters. Payment at the beginning of the following month, by Orange Pay or cash on site. Free, compulsory and paid training if successful.
ORGANIZATION OF WORK
An initial presence in our offices Andranomena It is required for integration. Then, the work is done in hybrid mode: at least 2 days a week at the office, on day shifts. The rest is done remotely, including overnight shifts. A switch to teleworking at 100% may be requested later, depending on performance and after validation.
WORKING HOURS
The schedule follows a 6-day cycle, in French hours:
EXPECTED SKILLS
Very good written French: spelling, grammar and formulation. Speed of typing and computer ease. Ability to manage multiple exchanges in parallel. Good relationship and business sense. Punctuality, organization and respect of instructions. Ability to work as a team and take feedback into account. Experience with an X-based content and conversation environment. MATERIAL CONDITIONS AND AVAILABILITY Functional personal computer. Stable internet connection. Emergency solution to continue the work during power outages. Possibility of going to the office Andranomena according to the planned organization. Availability for day and night shifts, in French hours. Monitask acceptance for tracking hours and activity. No prior experience is required. Experience in customer relations, sales, call center or conversation management is an asset. Written French, the understanding of methods and their application will be evaluated during recruitment.
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Bonjour Twizz, je suis candidat pour ce poste. Mon parcours en Afrique m’a permis de maîtriser les compétences demandées dans l'annonce dans des contextes complexes. Je serais ravi d’échanger sur ma capacité à apporter des solutions adaptées à vos enjeux. Merci pour votre considération.
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