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Conseiller(ère) clientèle en cabinet comptable
CDI23 days ago
Job Description
Antananarivo
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
As part of our activity, we are looking for a client relations officer to ensure the reception, the management of requests and the follow-up of the clients of the firm. Privileged contact, you contribute to their satisfaction by guaranteeing fluid communication, rigorous follow-up and a lasting relationship of trust
Main duties
Manage customer solicitations by phone and email.
Other information
Follow up on files and inform clients of their progress. Anticipate customer needs and ensure their satisfaction.
Education / Qualifications
Ensure the transmission of information to accounting teams. Ensure professional communication and respect for data confidentiality.
Candidate profile
Experience
You have at least 2 years of successful customer experience. You are comfortable communicating with customers, both orally on the phone and in writing. You have an excellent written expression and a real sense of relationship. You use computer tools with ease. Accounting is the core business of the firm. We are looking for a person who is motivated and capable of training. Sector: Accounting / Management
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Expert Application Advice
Dans le cadre de notre activité, nous recherchons un(e) chargé(e) de relation client pour assurer l’la gestion des demandes et le suivi des clients du cabinet. Interlocuteur(trice) privilégié(e), vous contribuez à leur satisfaction en garantissant une communication fluide, un suivi rigoureux et une relation de confiance durable
Missions principales
Gérer les sollicitations des clients par téléphone et par e-mail.
Autres informations
Assurer le suivi des dossiers et informer les clients de leur état d’avancement. Anticiper les besoins des clients et veiller à leur satisfaction.
Formation / Diplômes
Assurer la transmission des informations aux équipes comptables. Garantir une communication professionnelle et le respect de la confidentialité des données.
Profil recherché
Expérience
Vous justifiez d’au moins 2 ans d’expériences réussies dans la relation client. Vous êtes à l’aise pour échanger avec les clients, à l’oral au téléphone comme à l’écrit. Vous avez une excellente expression écrite et un vrai sens du relationnel. Vous utilisez avec aisance les outils informatiques. La comptabilité est le cœur de métier du cabinet. Nous recherchons donc une personne motivée et capable de s’y former. Secteur : Comptabilité / Gestion
Career advice powered by Taf4All
Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.