Visa, The world’s leading payment technology company facilitates transactions between consumers, merchants, financial institutions and government entities in more than 200 countries and territories. Joining the company means joining an international player that offers professional development opportunities and helps contribute to the evolution of payment technologies around the world.
Position: Senior Consultant, Sales Engineering
Workplace: Abidjan, Ivory Coast
Contract type:Full-time
Reference: REF081949W
Job description
Visa is seeking a Senior Consultant, Sales Engineering to support the commercialization of its advanced fraud prevention and risk management solutions. The incumbent will bring technical expertise to the sales teams, conduct product demonstrations and assist clients in integrating risk management and digital identity solutions.
He/She will work closely with sales teams, product teams and regional stakeholders to develop business opportunities and promote Visa’s solutions in the areas of risk, identity, payments and digital services.
Responsibilities
Providing technical expertise to commercial engineering teams to meet the complex needs of customers. Contribute to the implementation of best practices in commercial engineering at a regional level. Develop and maintain professional relationships with regional managers, sales teams and customer service managers.
Collaborate with product and innovation teams to meet customer needs and follow market trends. Participate in the continuous improvement of solutions design and customer support. Manage the technical sales activities of risk management and identity solutions.
Support regional sales teams in developing new opportunities and monitoring the commercial portfolio. Participate in client presentations, contract renewals and technical workshops. Contribute to the achievement of business and revenue objectives in the region.
Work mode: Hybrid post. The days of presence at the office will be specified by the hiring manager.
Candidate profile
Education / Qualifications
Hold a bachelor's or master's degree in computer science, information security, engineering or a related field.
Experience
Must have at least 10 years of experience in the areas of pre-sales, fraud risk management or technical advice, including banking, payments or financial services. Experience in implementing solutions at international banks, fintechs or payment processors. Have experience in commercial engineering or product support in the payments industry. Have strong customer relationship and presentation skills.
Other information
Have a good understanding of IT systems, operational environments and payment processing. Have excellent written and oral communication skills. ÊBe able to manage relationships and resources between multiple teams. Have a good analytical mind, attention to detail and a strong interest in innovation and new technologies. Be able to work effectively in multidisciplinary and multicultural teams.
Profile of the ideal candidate
The ideal candidate will also need to demonstrate proven experience in a senior position within a technical or business engineering team, in a regional or international environment. He must have a proven track record in commercial engineering, product management or technical sales in the payments and fintech sectors.
He will have technical expertise in the financial institutions sector, including risk management, card processing, central bank and digitization solutions. They will need to demonstrate excellent stakeholder management, collaboration and influence skills, and be comfortable in a dynamic and multicultural environment. Proven experience in providing quality technical solutions and supporting business objectives is expected, as well as mastery of business processes and performance monitoring from key objectives and results.
Equal opportunities
Visa is an employer that guarantees equal employment opportunities. Applications are reviewed without distinction as to race, colour, religion, gender, national origin, sexual orientation, gender identity, disability or protected veteran status, in accordance with applicable laws.
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