Ascens Services, subsidiary of Africa Global Logistics (AGL), recruits a Expert.e IT Solution à Abidjan, in Côte d’Ivoire, as part of a full-time contract.
ASCENS SERVICES is a company specialized in the provision of IT services, including integration, deployment, support of software solutions and management of technical infrastructures of information systems. It is a subsidiary of the Africa Global Logistics Group (AGL), the first integrated logistics network in Africa, present in 50 countries. The group specializes in multimodal transport and offers logistics, port, maritime and rail solutions to its customers.
Job description
Reporting to the IT Solutions Manager, the IT Solution Expert is responsible for designing and monitoring the implementation of IT solutions in accordance with customer needs and information systems management (ISD) standards. He/She ensures the overall consistency and quality of the solutions deployed, while contributing his expertise to the different business lines of the company.
Within the HR & HQ management of the DSI, the Expert.e Solution based in Abidjan will be the focal point for Human Resources, Compliance, QHSE and Legal. He/She will ensure coordination between business leaders and publishers or integrators of solutions, while ensuring the proper functioning of SaaS and On-Premise applications used by the company, including Enablon, E-Attestation, Insighter, BDES, EQS, Remun, Ector, Talentsoft, Sesame, Amplitude RH, HR Access and SYFADIS.
Main duties
Analyze functional needs in their commercial, technological and technical aspects. Ensure a technological watch to identify new technical and functional possibilities offered by the market. Participate in the definition of general specifications and write functional specifications of solutions. Contribute to the development of unit testing and integration scenarios.
Other information
Design, integrate and deploy IT solutions adapted to the needs expressed. Identify opportunities for technical improvement of solutions and formulate proposals. Support solution and development managers in the adaptation and configuration of software packages, the realization of software modules and the assembly of components. Ensure the quality of documentation and its availability. Guarantee the quality of the solutions delivered and set up indicators for monitoring production start-ups. Ensure compliance and updating of technical solutions and procedures. Identify the necessary changes and ensure their implementation in compliance with quality requirements. Manage the corrective and scalable maintenance of solutions in collaboration with solution managers.
Candidate profile
ÊHold a Baccalaureate+4/5 in computer science or an equivalent field.
Experience
Must have at least 3 years of experience in the field and 5 years of cumulative professional experience. Master cloud environments, including Microsoft Azure. Have a certified knowledge of IT processes; an ITIL certification is an asset. Master Windows Server 2008 and later versions. Master API integration tools, sFTP, etc. Have an excellent command of English, both written and oral.
Desired personal qualities
Have good interpersonal skills and an excellent ability to analyze and diagnose complex problems. Demonstrate rigor, speed and concentration. Have a good sense of adaptation and a technical curiosity to follow technological developments. ÊBe proactive and have a good listening ability as well as a keen sense of service. Demonstrate creativity, autonomy, commitment and tenacity. Have a good ability to work as a team and cross-functional. Have an excellent sense of organization and know how to handle critical and complex situations.
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