Administrative Assistant

Administrative Assistant — Ecobank recruits for its General Management CotonouIn Benin. The incumbent of the post will be directly attached to the Director General and will have the role of providing administrative and logistical assistance necessary for the proper functioning of the Directorate General, as well as the management of conventional operations of the secretariat.

Missions and responsibilities

The recruited person welcomes, informs and guides the staff and users of the institution. It ensures good communication with internal and external customers, effectively manages calls and ensures their filtering. She designs and writes administrative correspondence, handles the management of letters and various documents, processes, scans or reproduces them, and disseminates them. It also ensures the filing and archiving of documents.

As part of its functions, it collects and compiles information from services as needed, classifies and archives documents and information, on paper or digital, and ensures the confidentiality of information. It ensures the follow-up of the letters, documents and information assigned by the Director General, as well as the follow-up of the specific actions entrusted to it.

She manages the agenda and planning of the Director General as part of her participation in various meetings and customer visits, and ensures the scheduling of meetings and visits in Outlook. It organizes travel efficiently and anticipates needs by taking care of the entire material organization: reservations, purchase of transport tickets, preparation of documents, logistics. She ensures the organization of the meetings of the General Management, the preparation of coffee breaks of the Board of Directors and the management of the meeting rooms of the General Management.

Education and experience

The position requires a minimum of Bac+3 in Secretariat or any other related degree, as well as at least 3 years of experience in the position of Executive Assistant or similar positions.

Skills sought

The candidate must have a general knowledge of administrative and secretarial management techniques, editorial skills and a real organizational quality, including time and project management. He or she must know how to keep professional secrecy, have a concern for customer satisfaction, exercise discretion and courtesy, and express himself or herself orally with ease. The position also requires the ability to take initiative, an open mind, a good command of English and French, office tools and communication techniques, as well as an ability to work in a team and a good presentation.

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