CO
Conseiller client
CDI16 days ago
Job Description
Antananarivo
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
Candidate profile
Today, we are looking for an essential profile at Odity: a Client Advisor. We are a multicultural team of 1,500 employees based in 10 offices located around the world: New York, London, Bruxelles, Paris, Milan, Antananarivo, Cape Town Hong Kong, Shanghai, Tokyo. Today we work in synergy with more than 350 brands closest to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors. I'm intrigued. What would I be led to do concretely? Under the supervision of the Manager, you will be responsible for:
- Dealing with calls: advising and assisting customers on the phone
- Dealing with mails
- Process requests with respect for the quality of the customer relationship
- Ensure customer satisfaction.
Experience
What can Odity give me in return? Joining the Odity team means being part of a multicultural, dynamic and growing company where all employees are mobilized on a daily basis to deliver an exceptional customer experience. It also recognizes through our 4 key values that are:
- Reliability in the service we provide,
- Intensity in the commitment of each of our actions and in our passion for customer relations,
- Sharing on a daily basis between colleagues and through the company’s CSR commitments,
- and the Smart attitude that allows us to act intelligently in all situations. Odity also offers you:
- Motivating remuneration, many challenges with gifts
- Two health care providers,
- A transportation service and meal allowances,
- A pleasant working environment,
- sports activities,
Responsibilities
- Many opportunities for internal changes in positions of responsibility.
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Expert Application Advice
Bonjour, candidat. Pour ce poste mid-level chez Odity Antananarivo, concentrez-vous sur deux ou trois réalisations chiffrées (ex. : progression de chiffre d’affaires). Si les compétences demandées dans l'annonce est demandée, montrez-la par un exemple d’adaptation terrain, pas juste une liste. Gardez le CV lisible, une page suffit. Bon courage.
Positionnement — Votre lettre de motivation doit répondre à une seule question : pourquoi VOUS pour CE poste précis à CE moment ? Évitez les lettres génériques — une phrase sur ce que vous apportez spécifiquement vaut mieux que trois paragraphes généraux.
Prospection et résultats — Votre nombre de nouveaux clients acquis et votre taux de conversion sont vos arguments les plus solides. Si vous opérez dans un secteur spécifique (FMCG, télécoms, pharma), montrez votre connaissance fine des distributeurs et acteurs locaux.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
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