PR
Chargé de relation client et coordination
Freelanceabout 2 months ago
Job Description
Antananarivo
CDI
Your safety comes first — read before you go. Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
Automatically translated from French. View the original offer
As a Monitoring and Coordination Officer, you will be the central point of contact between customers, the sales team and the technical team. Your role will be to ensure the smooth running of projects, monitor the progress of files and ensure that client requests are properly transmitted and processed on time.
Main duties
- Ensure the management and follow-up of client files, from their opening to their finalization.
- Connecting customers, salespeople and technical teams.
- Collect customer needs and requests and forward them to the relevant teams.
- Monitor the progress of website creation projects and digital services.
- Organize and coordinate the different stages of the files.
Education / Qualifications
- Verify that the necessary information and documents have been provided.
- Make reminders to customers and internal teams.
Other information
- Regularly inform clients of the progress of their project.
- Ensure that deadlines are met and identify any blockages.
- Organize exchanges and follow-up meetings when necessary.
- Update management tools and tracking tables.
- Ensure rigorous administrative follow-up of all files.
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Your safety comes first — read before you go
Taf4All only lists job offers published by third parties. We are not the employer, we do not conduct these recruitments, and we cannot guarantee what happens once you make contact — you deal directly with the person or company behind the offer, at your own risk.
- •Never pay any amount of money — for a file, a training, a uniform, or an interview. A real employer never asks the candidate to pay.
- •Never send a photo of your ID card, passport, or banking details before you have physically verified the employer exists.
- •Always meet in a public place, during the day — never an isolated address, a private home, or a location you cannot verify in advance.
- •Tell a relative or friend exactly where you are going, with whom, and at what time — and share your live location if possible.
- •Search the company name online before going: a real business has a trace (website, reviews, other employees, an official address).
- •A salary that is far above the market rate for the position and the city is a red flag — be extra cautious.