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Automatically translated from French. View the original offer
UMO Benin is looking for one of its customers, Fiber Optic Installation Technicians responsible for the deployment, installation, connection and maintenance of fiber optic equipment and networks.
The candidates sought will have to demonstrate proven experience in the field, master the techniques of installation and troubleshooting of fiber optic networks and be able to intervene autonomously, in compliance with safety standards, quality requirements and deadlines.
Carry out prior visits to the intervention sites in order to identify technical constraints that may affect the smooth running of the facilities. Plan and organize interventions taking into account priorities, availability and deadlines. Arming the poles and pulling fiber optic cables from distribution boxes to customers’ homes, in compliance with technical standards and safety rules. Install the optical sockets at customers and ensure their correct connection to the fiber optic network. Configure and, if necessary, update routers, and then perform signal operation and quality tests to ensure facilities are compliant.
Accurately provide information about each intervention in the internal application: equipment used, signal level, installation photos and other required data. Write a detailed account of each intervention and collect customer validation through the dedicated application. Provide troubleshooting interventions to customers experiencing malfunctions (connection interruptions, signal weakening, connection failure, etc.). Diagnose faults, identify their origin and replace or repair faulty connectors, cables and junction modules. Propose and implement sustainable technical solutions to limit the recurrence of incidents and improve service quality. Accompany and supervise junior technicians in carrying out their interventions, ensuring compliance with procedures and technical requirements. Ensure the monitoring of installations and maintenance operations to guarantee the reliability and quality of the services performed.
Carry out any other technical tasks entrusted by the hierarchy, in connection with the deployment, installation and maintenance activities of telecommunications networks.
ÊHold a Baccalaureate +2 to Bac +3 in telecommunications, computer networks, electronics or any other equivalent technical field. Must have at least 1 to 3 years of professional experience as a telecom technician or in a similar position. Have practical experience in the installation, connection and maintenance of fiber optic networks. Master the techniques of cable pulling, connection, installation of optical sockets and carrying out signal tests. Be able to diagnose failures, identify technical anomalies and perform appropriate repairs. Know how to organize and conduct technical interventions independently, including in situations with particular constraints. Have a good command of the equipment, tools and procedures used in the installation and maintenance of fiber optic networks. Experience in coaching or technical support of a team is an asset. Demonstrate rigor, responsiveness and a good sense of the organization in the management of interventions. Have a sense of customer service, good communication skills and an ability to explain the interventions carried out. Be autonomous, methodical and capable of taking initiatives in accordance with established procedures. Know how to drive a tricycle and/or hold a valid driver’s license to ensure frequent travel at intervention sites.
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